Gaming Product Manager

ALH Hotels; Sydney; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Learning & development

Retail discounts

Job summary

ALH Hotels is seeking an experienced Gaming Product Manager to join our Sydney team, supporting one of Australia's largest gaming portfolios. You will analyse EGMs, evaluate product performance and influence strategic product choices across venues.

You’ll collaborate with gaming manufacturers, State Gaming Managers, and our commercial teams to align products with market trends, optimise the floor, and drive strong customer engagement while delivering data-driven business outcomes.

Qualifications

• Experience in Australian EGM industry required.
• Strong understanding of RTP, jackpots and floor optimization.
• Translate performance data into commercial recommendations.
• Advanced Excel/SQL/Power BI experience.

Responsibilities

• Manage gaming product performance across ALH hotels.
• Analyse game performance, titles, trends and engagement.
• Evaluate new gaming products and RTP/jackpot settings.
• Build relationships with manufacturers, suppliers and stakeholders.
• Develop data-driven recommendations for installations and CAPEX.
• Conduct competitor and market analysis to support strategy.
• Monitor performance post-implementation to derive insights.
• Partner with Operations, Finance and Systems for reporting & responsible gaming.

Skills

EGM industry experience

Product analytics

Data interpretation

Excel

SQL

Power BI

Stakeholder mgmt

Communication skills

Independent & collaborative

Tools

Excel

SQL

Power BI

Job description

Company Description

\"Let’s go to the pub!\" Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Calling all experience creators!

\"Let’s go to the pub!\" Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Job Description

• Shape gaming product performance across one of Australia's largest hotel groups
• Use your EGM expertise to drive commercial performance and implement product strategy
• Work with leading gaming manufacturers and influence product decisions

An exciting opportunity has become available for an experienced Gaming Product Manager to join our ALH Hotels team, supporting one of Australia's largest and most diverse gaming portfolios.

Reporting to the Head of Gaming Product, you'll play a key role in analysing and optimising the performance of electronic gaming machines (EGMs) across a portfolio of ALH venues. Combining your knowledge of the Australian gaming industry with strong analytical and commercial capabilities, you'll help ensure we have the right gaming products in the right venues to deliver strong performance and engaging customer experiences.

Based in Sydney, you'll work closely with State Gaming Managers, gaming manufacturers and our broader Gaming team to identify market trends, evaluate new products and influence data-driven decisions that support our gaming strategy.

Applications will close Friday 30 October 2026

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Manage gaming product performance across a portfolio of ALH hotels, identifying opportunities to optimise gaming floor performance and commercial outcomes.
• Analyse electronic gaming machine performance, game titles, category trends and customer engagement to support product and investment decisions.
• Evaluate new gaming products, return-to-player (RTP) settings and jackpot configurations to ensure alignment with commercial and operational objectives.
• Build strong relationships with gaming machine manufacturers, suppliers and internal stakeholders to stay informed on emerging products and industry developments.
• Develop data-driven recommendations and business cases for new gaming product installations, replacements and capital investment.
• Conduct competitor and market analysis to identify opportunities and support ALH's broader gaming product strategy.
• Monitor and review gaming product performance following implementation, identifying insights to inform future decisions.
• Partner with Gaming Operations, Finance and Gaming Systems teams to ensure accurate reporting, effective decision-making and responsible gaming outcomes.

Qualifications

Now let’s talk about you:

• Demonstrated experience in the Australian electronic gaming machine (EGM) industry, ideally within gaming product management, product analytics or gaming operations.
• Strong understanding of gaming machine products, game performance, market trends and the Australian gaming landscape.
• Proven analytical capability, with experience interpreting gaming performance data and translating insights into practical commercial recommendations.
• Sound knowledge of gaming product performance metrics, including RTP, jackpots and gaming floor optimisation.
• Strong commercial acumen, with the ability to assess product performance and identify opportunities to improve business outcomes.
• Advanced Excel skills, with experience using SQL, Power BI or other analytical and reporting tools highly regarded.
• Excellent communication and stakeholder management skills, with the ability to build relationships across gaming operations, suppliers and commercial teams.
• A proactive, curious and collaborative approach, with the ability to work independently and contribute to broader team objectives.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.