Future position : Network Support Engineer

Nsc Global; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading company is gearing up for a project and is looking for a Network Support Engineer. The candidate will manage network systems including routers and switches, ensuring minimal disruptions. Qualified candidates with a strong knowledge of network equipment and certifications are encouraged to apply.

Qualifications

• More than 24 months work experience in network support.
• Sound knowledge of network equipment and related software.
• Experience with Cisco, HP/Dell/IBM systems.

Responsibilities

• Analyze, test, troubleshoot, and evaluate existing network systems.
• Install and refresh routers, switches, and access points.
• Ensure networks operate correctly with minimal interruption.

Skills

Troubleshooting

Communication

Problem Solving

Client Facing Skills

Education

CompTIA A+ Certification

CCNA Skills

PC/Laptop OEM Maintenance Certification

MCITP Certification

MOS Certification

Tools

Active Directory

Networking Equipment

Routers

Switches

Firewalls

Load Balancers

WLAN Components

Job description

Overview

We are gearing up for a project starting mid-2025 and are looking for candidates, interested in joining NSC in the not too distant future. If you are thinking about making a change, but not quite ready to do so. Please review the JD below and apply online. We will reach out to you once we're ready to start recruitment activities.

The Network Support Engineer is responsible for analyzing, testing, troubleshooting, and evaluating existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks to ensure networks operate correctly with minimal interruption.

Responsibilities

• Strong Smarthands network device rack, stack, patch, troubleshoot and decommission skills.
• Ability to identify network devices (routers, switches, firewalls, APs) and understand their basic role and functions.
• Knowledge and experience with providing console access to devices, using PuTTY to connect to devices, working on a telephonic bridge with remote engineers, sharing console/PuTTY access via screen sharing software.
• Familiar with rack elevations, enterprise campus MDF and IDF closets and datacentre environments.
• Experience with installs and refresh of routers, switches and APs.
• Patch cabling, power cord connections, closet cable dressing.
• Reliable and punctual in an SLA driven schedule.
• Able to follow instructions from senior engineers both verbal and written.
• Accurate and reliable in following site visit procedures, communication requirements and protocols.
• Professional demeanour, strong communication and client facing skills.
• A positive attitude.
• Ability to work autonomously without direct supervision and solve unexpected problems (technical or non-technical) on the fly.
• Driven to deliver quality work.

Qualifications

Work Experience: More than 24 months

Language: English (written and verbal)

Sound knowledge of:

• Network Equipment and software

• Routers
• Switches
• Firewalls
• Load balancers
• WLAN components

• OEM portfolio

• Cisco
• HP/Dell/IBM
• Juniper
• Bluecoat
• Radware
• Checkpoint, etc.

• Active Directory
• Exchange
• Apple OS

Awareness of;

• Active Directory
• Exchange
• Apple OS
• Network and server hardware and components

IT qualifications may include:

• PC\Laptop OEM Maintenance Certification
• CompTIA A+ Certification and/or CCNA skills
• Microsoft Certified IT Professional (MCITP) certification in desktop area
• Microsoft Office Specialist (MOS) certification