Future Last Mile Lead

Woolworths Group; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Rewards program and career growth

Job summary

Woolworths Group is seeking a Future Last Mile Lead to translate complex data into practical logistics insights that improve daily operations across our Last Mile network, which handles hundreds of thousands of orders weekly.

You will own analytics, build models and reports, partner with ecommerce, operations, finance and tech, and support peak trading periods with actionable recommendations. The role requires strong supply chain analytics experience and proficiency with Google Cloud tools.

Qualifications

• Strong background in supply chain, retail, or logistics analytics with operational/financial impact.
• Hands-on proficiency with Google Cloud Platform tools (BigQuery, Looker Studio, Sheets), Excel and PowerPoint.
• Sharp commercial acumen to manage a 400M+ cost base; knowledge of 3PL, Agile, and NPS.
• High autonomy and adaptability in a fast-moving operational environment.
• Clear cross-functional communication with ecommerce, operations, finance, tech and vendors.

Responsibilities

• Run detailed data analysis to refine route planning and boost delivery efficiency.
• Build reports, run models, and guide decisions for strategic routing projects.
• Track daily and weekly metrics to identify bottlenecks and improve performance.
• Help build, maintain, and roll out operational tools and forecasting models.
• Act as analytics partner for the frontline Routing Operations team.
• Provide analytical support during peak trading periods like Christmas and Easter.

Skills

Supply chain analytics

Retail analytics

Communication skills

Autonomy

Adaptability

Tools

BigQuery

Looker Studio

Sheets

Excel

PowerPoint

Job description

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

The Opportunity

Future capability innovation aims to lead Australia in eCommerce and Last Mile logistics. We power growth across all Woolworths Group brands by delivering stellar customer experiences with sharp commercial efficiency.

Our end-to-end Last Mile network manages specialized teams, technology, and operations across Fleet and Point-to-Point (P2P) channels, delivering over 450,000 orders weekly and guiding a cost base over $400 million.

What You’ll Do

As Future Last Mile Lead, you are the analytical engine of the Last Mile team. You will translate complex data into practical insights and logistics blueprints that directly improve daily operations.

• Run detailed data analysis to refine route planning and boost overall delivery efficiency.

• Build reports, run models, and guide decisions for strategic routing projects.

• Track daily and weekly metrics to uncover bottlenecks, standardise performance, and recommend improvements.

• Help build, maintain, and roll out operational tools and forecasting models.

• Act as a go-to analytics partner for the frontline Routing Operations team.

• Deliver critical operational and analytical support during peak trade periods like Christmas and Easter.

What You’ll Bring

• Strong background in supply chain, retail, or logistics analytics focused on clear operational and financial outcomes.

• Hands‑on proficiency with Google Cloud Platform tools (BigQuery, Looker Studio, Sheets) along with advanced Excel and PowerPoint skills.

• Sharp commercial acumen to help manage a $400M+ cost base, grounded in knowledge of 3PL logistics, agile workflows, and NPS drivers.

• High autonomy and adaptability to manage shifting priorities in a fast‑moving operational environment.

• Clear communication skills to collaborate smoothly across eCommerce, Operations, Finance, Technology, and third‑party vendors.

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose‑driven work.

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your well‑being, including 24/7 access to the Sonder App and access to our partner Grace Papers for support on managing your career while balancing family commitments

• Attractive remuneration package, including base salary, performance‑based incentive schemes and motor vehicle allowance.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.