Funeral Director's Assistant

InvoCare; Victoria; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading funeral services provider in Geelong is seeking a Funeral Director's Assistant to support families during difficult times. This role involves overseeing funeral services and working with compassionate professionalism. Ideal candidates will have strong customer service skills and the ability to work compassionately with grieving families. Join a team that values empathy and provides essential services to the community.

Benefits

Additional 5 days recreational leave

Fitness Passport

Networking opportunities

Birthday leave

Employee Assistance Program

Qualifications

• Strong customer service ethos and commitment to service delivery.
• Professional attitude with empathy and compassion.
• Ability to work with grieving families and the deceased.
• Collaborative team player.

Responsibilities

• Support funeral services with vehicle and transport tasks.
• Bring the deceased into care with dignity.
• Oversee proceedings during the funeral service.

Skills

Customer service ethos

Communication

Attention to detail

Job description

Funeral Director's Assistant (3840) Newtown, Geelong, Australia

Salary: quarterly and annual incentives

Be there for people during a time of need, when they seek empathy and compassion and a friendly face.

You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. If you genuinely want to help people and have a passion for giving back, working for InvoCare is truly a unique and rewarding opportunity.

• Work with incredibly committed and caring people in a PURPOSE driven organisation
• Experience the PRIVILEGE of honouring life and serving families in everything we do
• Have a strong sense of PRIDE in the work you do each day
• Access career PROGRESSION…. over 20% of our roles are appointed from within
• Demonstrate your POTENTIAL as you achieve your goals and targets and grow with us.

WN Bull Funerals is part of InvoCare, a funeral industry leader that operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. WN Bull have a reputation for providing funeral services with dignity, discretion and integrity since 1892 and we are proud of our close ties to Sydney's Catholic community.

Whether you're transitioning from another industry or exploring a new path, we offer full support to help you succeed. At WN Bull Newtown, you'll be surrounded by a team of experienced professionals who are passionate about mentoring and coaching. From day one, you'll be guided and supported to deliver high-end, tailored funeral services with confidence and care. Choosing a career with InvoCare allows you to utilise your personal and life experiences in a unique industry that centres around ‘care’ and ‘empathy’ so you can enjoy a purposeful career.

Duties of a Funeral Director's Assistant include:

• Supporting our funeral services through the provision of vehicle and transport services ensuring vehicle presentation is always at a high standard
• Working collaboratively to bring the deceased into our care with dignity and respect
• Oversee proceedings on the funeral service on the day and ensure pre-arranged plans and ad-hoc requests on the day are appropriately implemented.

About you:

• Strong customer service ethos and commitment to service delivery
• Professional attitude with an empathetic and compassionate approach towards people
• Be at ease working with grieving families and the deceased
• A collaborative team player with excellent communication and high attention to detail
• Able to work full time hours Monday to Friday
• Possess a full unrestricted driver's license.

Benefits of joining InvoCare include:

• Additional 5 days recreational leave
• Reward and recognition programs
• Tailored induction and training programs
• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
• Fitness Passport - offers you and your family access to a wide range of fitness facilities at a reduced cost, encouraging a healthier lifestyle, which can lead to improved physical and mental wellbeing
• Networking opportunities across the business and with peers
• Birthday and paid parental leave
• Free access Employee Assist Program.

To find out more about the role of a Funeral Director's Assistant, click here: https://youtu.be/dPeV_6K1K_E

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.