Functions & Venues Assistant

ROBERT WALTERS AUSTRALIA; City of Melbourne; On-site; AUD 60,000 - 80,000; Part time

Job summary

A prestigious higher educational institution is seeking a Functions and Venues Assistant to support various events. The role involves being the first point of contact on event days, offering AV assistance, and handling administrative tasks. Ideal candidates should have excellent communication and customer service skills, along with a flexible attitude towards work. This role offers $35.10 plus superannuation and is casual with varied shifts, especially during the holiday season.

Qualifications

• Ability to follow instructions while remaining flexible.
• Positive attitude towards work and willingness to learn new skills.
• Strong customer service skills are essential.

Responsibilities

• Act as the first point of contact for clients on event days.
• Offer basic AV/IT assistance during events.
• Liaise with subcontractors and staff to ensure smooth operations.
• Perform general administrative tasks as needed.

Skills

Excellent communication skills

Customer service skills

Time management abilities

Problem-solving capabilities

Job description

Multiple exciting opportunities for a Functions and Venues Assistant to join a dynamic team within a prestigious higher educational institution. The successful candidate will be the first point of contact for clients on the day of events, ensuring everything runs smoothly and efficiently. $35.10 + super + penalty rates, Bundoora Location, Casual Hours, and no corporate experience needed. Events/Hospitality experience is desirable.

What you'll do:
As a Functions and Venues Assistant, you will play a crucial role in ensuring the success of various events. You will be responsible for providing exceptional support and service to both internal and external clients. Your duties will range from acting as the first point of contact on event days, providing venue assistance, offering basic AV/IT support, liaising with subcontractors and other staff members, to performing general administrative tasks.

• Act as the first point of contact for clients on the day of events
• Offer basic AV/IT assistance such as logging into Wi-Fi, turning on microphones & speakers
• Liaise with subcontractors and other staff members to communicate any information & issues, ensuring the event continues to run smoothly
• Perform general administrative tasks
• MUST BE ABLE TO WORK A VARIETY OF SHIFTS OVER THE CHRISTMAS AND NEW YEARS PERIOD 27 DEC - 1 JAN

What you bring:
The ideal candidate for the Functions and Venues Assistant position is someone who can follow instructions effectively while maintaining flexibility in their approach to duties. You should have excellent communication skills that allow you to exchange information courteously and effectively. A positive attitude towards work is essential along with a willingness to learn new skills. Strong time management abilities are necessary for meeting deadlines and maintaining set standards. Exceptional customer service skills are crucial for this role, as is the ability to solve problems effectively.

• Flexible approach to duties
• Positive attitude towards work
• Willingness to learn new skills
• Effective problem-solving capabilities

What sets this company apart:
Our client is a higher educational institution that values connection, innovation, accountability, and care. They strive to tackle the big issues of our time to transform the lives of their students and society. They believe in the power of education and research to transform lives and global society. They care about being the difference in the lives of their students and communities.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply. To apply, please contact Bianca Sticca on 61 3 8628 2100 for a confidential discussion.