Full-Time Trade Waiter

Phillip Island Winery; Ventnor; On-site; AUD 70,000 - 80,000; Full time

Job summary

Phillip Island Winery in Ventnor, VIC is seeking an experienced Trade Waiter for a full-time front-of-house role. You will welcome guests, present menus and wine lists, and deliver attentive service in a premium hospitality setting.

You will have strong customer service, knowledge of food and wine pairings, and the ability to communicate clearly with kitchen and bar teams. Prior winery or premium hospitality experience is preferred, plus AQF Certificate III in Hospitality or equivalent.

Qualifications

• Premium hospitality experience in a restaurant, winery, or cellar door.
• Strong knowledge of wine and food pairing.
• Excellent customer service and polished communication.
• Ability to work effectively with front-of-house and kitchen teams.
• Qualification: AQF Certificate III in Hospitality or equivalent, or 12+ months relevant work experience

Responsibilities

• Welcome guests, assist with reservations and provide menus and beverage lists.
• Explain food and drink options and make recommendations.
• Recommend wines to complement guests' menu selections.
• Take orders accurately and communicate to kitchen and bar teams.
• Discuss dietary requirements and relay to kitchen.
• Serve food and beverages in line with standards.
• Open and pour wine and assist with bar duties.
• Prepare and maintain dining tables before and during service.
• Monitor tables, clear plates, replenish beverages, maintain dining areas.
• Process payments accurately through the POS system.
• Assist with other front-of-house responsibilities as required.

Skills

Hospitality experience

Wine knowledge

Customer service

Communication skills

Organisational skills

Education

AQF Certificate III in Hospitality (Restaurant Front of House)

Tools

POS system

Job description

Full-time Trade Waiter Phillip Island Winery Ventnor, VIC, AU

Job Description

Full-time | Ventnor, Victoria | $70,000–$80,000 + super

Phillip Island Winery is looking for an experienced Trade Waiter to join our front-of-house team.

Located in Ventnor, Phillip Island Winery brings together quality wine, seasonal food and relaxed hospitality in a beautiful rural setting. Our restaurant welcomes locals and visitors for everything from casual lunches to events and special celebrations.

About the role

This is a full-time position for an experienced hospitality professional who takes pride in providing knowledgeable, attentive service.

What you'll do

• Welcome guests, assist with reservations and provide menus and beverage lists.
• Explain available food and drink options and make knowledgeable recommendations.
• Recommend wines to complement guests' menu selections.
• Take orders accurately and communicate them clearly to the kitchen and bar teams.
• Discuss dietary requirements and food allergies with guests and ensure special requirements are communicated to the kitchen.
• Serve food and beverages in line with our service and presentation standards.
• Open and pour wine, prepare other beverages and assist with basic bar and cellar duties when required.
• Prepare, arrange and maintain dining tables before and during service.
• Monitor tables, clear used plates and glassware, replenish beverages and maintain clean, organised dining areas.
• Process customer payments accurately through the point-of-sale system.
• Assist with other front-of-house responsibilities as required.

What you'll bring

• Experience in a restaurant, winery, cellar door or other premium hospitality environment.
• Good food and wine knowledge, with the confidence to explain menu items and recommend suitable wine pairings.
• Strong customer service skills and a professional, attentive approach.
• Clear communication skills and the ability to work effectively with both front-of-house and kitchen teams.
• Good organisation and attention to detail during busy services.
• An Australian Qualifications Framework (AQF) Certificate III in Hospitality (Restaurant Front of House), or equivalent qualification as assessed by a registered training organisation (RTO), and at least 12 months relevant work experience (Note: 12 months relevant work experience is additional to job placements during course of study) or
• At least 18 months' relevant work experience in Australia on a temporary visa, or
• At least two (2) years relevant experience.

The details

• Employment: Full-time
• Location: Phillip Island Winery, Ventnor, Victoria
• Salary: $70,000–$80,000 per annum, plus superannuation
• Vacancy Listing Dates: 25 August 2026 - 25 September 2026 (1 month)
• Applications close: 25 September 2026