Full Time Retail Team Member

frank green; City of Monash; On-site; AUD 50,000 - 55,000; Full time

Benefits offered by this job

Product discount

Training & onboarding

Career development

Team environment

Brand impact

Job summary

frank green is seeking a full-time Retail Team Member to welcome customers and connect them with products that make a difference. You’ll deliver warm, premium service and help create the frank green buzz, combining storytelling, connection and memorable shopping moments.

Join a close-knit team that shares a passion for style, design and sustainability, with opportunities to contribute to events, launches, and activations while meeting sales targets.

Qualifications

• Retail experience in premium or lifestyle brands.
• Warm, engaging personality focused on service excellence.
• Strong sales and service orientation.
• Team spirit with clear floor communication.
• Weekend/weekday flexibility for busy trade times.
• Passion for sustainability and well‑designed products.
• Able to work 38 hours per week.

Responsibilities

• Create unforgettable experiences for every customer stepping into the store.
• Share product knowledge and educate customers on sustainable choices.
• Support day-to-day operations, stock management, and visual merchandising.
• Contribute to store events, launches and activations with impact.
• Achieve sales and service targets while enjoying a high-energy team culture.
• Maintain brand standards and presentation on the shop floor.

Skills

Retail experience

Customer service

Strong communication

Storytelling

Team player

Flexibility

Premium/lifestyle brand familiarity

Tools

POS familiarity

Job description

About frank green

frank green isn’t a person, it’s a philosophy. We’re frank about living green.

Our purpose is to stop single-use plastics. So we create beautifully designed, functional and innovative products that fit seamlessly into your life – products you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a full time Retail Team Member, you’ll be one of the first faces to welcome customers into this exciting space. You’ll connect people with products that make a difference, deliver warm, premium service, and help create the frank green buzz. This role isn’t just about sales, it’s about storytelling, connection, and creating memorable shopping moments. You’ll be part of a close knit team that shares your passion for style, design, and sustainability.

Your Day to Day

• Create unforgettable experiences for every customer who steps into the store.
• Share product knowledge and educate customers about sustainable choices.
• Support day to day operations, stock management, and visual merchandising.
• Contribute to store events, launches, and activations that make an impact.
• Deliver on sales and service targets while having fun as part of a high energy team.
• Maintain exceptional presentation and brand standards.

What You Need

• Previous retail experience, ideally in premium or lifestyle brands.
• A natural connector with a warm, engaging personality.
• Sales skills with a strong focus on delivering service excellence.
• Team spirit and communication skills that light up the floor.
• Flexibility across weekdays, weekends, and busy trade times.
• A genuine passion for sustainability and beautifully designed products.
• Ability to work 38 hours per week.

The Perks

• Generous product discount (you’ll be kitted out in style!).
• Fun, supportive and passionate team environment.
• Career development in a growing global brand.
• Paid training and onboarding to set you up for success.
• Be part of a brand that’s doing good for people and the planet.

Our Culture

At frank green, we believe diversity makes us better.

Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way.