Full Time Receptionist/Admin Assistant l Albany

Roshana Care Group; City Of Albany; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading aged care provider in Albany is seeking an experienced Receptionist/Admin Assistant to provide administrative support. Responsibilities include managing reception, answering calls, and maintaining records. Excellent communication and customer service skills are crucial. The role offers opportunities for on-the-job training and development in a supportive environment.

Benefits

Competitive salary

On-the-job training and development

Employee Assistance Program

Qualifications

• Excellent time and task management skills.
• High level of interpersonal and communication skills.
• High level of commitment to customer service.
• Organised with a high attention to detail.
• Experience with Microsoft Office Suite.
• Previous experience within aged care – highly regarded.

Responsibilities

• Assisting the manager with general administration.
• Managing the reception of the facility.
• Answering phones and directing calls.
• Maintaining Residents records.
• Conducting tours for potential residents and families.
• Coordination of ongoing employee training.
• Attending to banking, shopping, and post office.
• Assisting with updating and compiling reports.

Skills

Time management

Interpersonal skills

Customer service

Organizational skills

Microsoft Office Suite

Experience in aged care

Job description

Full Time Receptionist/Admin Assistant l Albany

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Roshana Pty Ltd is a privately owned provider of Aged Care, Home Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, QLD, VIC and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for over 20 years, with a commitment to high standards.

About the Role

We are looking for an experienced, enthusiastic and committed Receptionist/Admin Assistant to join our team at Gwen Hardie Roshana Care in Albany, WA. The functions of this position include the provision of administrative support and management of information. Daily activities include answering phones, welcoming visitors, ensuring and supporting the effective flow of information and activities within the Aged Care Facility.

Duties and Responsibilities:

• Assisting the manager with the general administration of the facility
• Management of the reception of the facility
• Answer the telephone, direct calls as required and take messages as necessary
• Maintaining Residents records
• Conducting tours of the facility for potential residents and families
• Coordination of ongoing employee training
• Attend to banking, shopping, post office and other ad hoc work as required
• Assisting with updating and compiling reports as required

Desired Skills, Attributes and Experience

• Excellent time and task management skills
• High level of interpersonal and communication skills
• High level of commitment to customer service
• Organised with a high attention to detail
• Experience with Microsoft Office Suite
• Previous experience within aged care – highly regarded

Culture and Benefits:

• A competitive industry salary package commensurate with skills and experience.
• On the job training and development opportunities available
• Access to Roshana Care Group Employee Assistance Program
• Roshana Care Group respects and embraces diverse perspective, experience, and traditions
• Roshana care Group values each employee’s contribution towards achieving its business objectives
• Our culture of compassion, respect, communication, teamwork and integrity not only supports the development of staff, but also ensures the wellbeing of all employees

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).

Please note, due to the high volume of applicants only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au

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