Full-Time F&B Supervisor: Lounge Service & Training

Accorhotel; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Staff travel benefits

Free meals and coffee on shift

Hotel discounts worldwide

Duty‑free store access

Job summary

Accor is Hiring for a Full Time - Food & Beverage Supervisor at Sydney Airport Qantas Lounges. You will lead day-to-day operations, ensuring exceptional guest experiences, maintaining service quality, and supporting your team.

Join a global hospitality leader. You will train staff, uphold brand standards, and contribute to productivity while delivering premium lounge service in a fast-paced environment.

Qualifications

• Unrestricted Australian working rights; no sponsorship.
• 1–2 years supervisory experience in a hotel restaurant or high‑quality dining environment.
• Flexibility to work weekends and public holidays as required.

Responsibilities

• Lead and support the team to deliver high‑quality Food & Beverage service aligned with Qantas and Accor brand standards.
• Maintain strong knowledge of Qantas service expectations and ensure delivery matches consistently.
• Act as a point of contact for guest feedback, operational challenges, and daily communication needs.
• Run briefings and deliver daily training sessions to build team capability.
• Ensure the lounge is always service‑ready: grooming standards met, equipment clean and organised, and glassware polished.
• Uphold all health, safety, compliance, and brand standards, ensuring policies and procedures are consistently followed.

Skills

Supervisory experience

Customer service

Team leadership

Flexible scheduling

Tools

POS systems

Job description

Accor is Hiring for a Full Time - Food & Beverage Supervisor at Sydney Airport Qantas Lounges. You will lead day-to-day operations, ensuring exceptional guest experiences, maintaining service quality, and supporting your team.

Join a global hospitality leader. You will train staff, uphold brand standards, and contribute to productivity while delivering premium lounge service in a fast-paced environment.