Full Time Assistant Store Manager | Prouds Gateway

Prouds Jewellers; Australia; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Commission scheme

Staff discounts

Career opportunities

Heritage

Job summary

Prouds Jewellers in Australia seeks an ambitious sales driven leader to support the Store Manager at Gateway. You'll coach Team Members to achieve KPIs and deliver exceptional customer service while meeting personal and store sales targets.

You will drive stock management, merchandising and promotional setup, ensuring high standards and a positive, customer‑focused shopping experience. This role offers commission and staff discounts in a nationally recognised retailer with a 120+ year history.

Qualifications

• Experience leading a high performing retail team.
• Proven ability to achieve personal and store sales targets and KPIs.
• Ability to provide memorable customer service experiences.
• Passion for merchandising and stock management in a busy environment.
• Skilled at coaching and giving constructive feedback to team members.

Responsibilities

• Collaborate with the Store Manager to drive KPIs and sales targets.
• Lead by example in creating exceptional customer service while meeting personal sales targets.
• Coach and train Team Members to become top performers.
• Ensure high standards of stock management and shrinkage control.
• Merchandise to showcase products in line with promotional guidelines.
• Handle stock replenishment, ticketing, repairs, housekeeping and admin tasks.

Skills

Team leadership

Sales targets

Customer service

Stock management

Coaching & feedback

Merchandising

Job description

• Career progression opportunities with Australia’s largest jewellery retailer
• Generous staff discounts across our wide range of beautiful products
• Commission scheme to recognise and reward your sales achievements

We are renowned, high-quality and timeless

Are you aspiring to become a successful sales driven leader and run your own store? Do you enjoy showcasing your ability to achieve sales targets and KPIs? Do you enjoy leading and motivating Team Members to succeed?

At Prouds the Jewellers, we are more than a 120+ year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery, and to our Team Members, we are known for creating an enjoyable and supportive working culture.

We are looking for an ambitious sales driven leader to join our team to work closely with and support the Store Manager in the achievement of personal and store sales targets and KPIs at Gateway. You will have the opportunity to demonstrate your leadership skills by coaching Team Members to become selling superstars by delivering impeccable customer service yourself.

What we are looking for:

• Experience with supervising, inspiring and leading a high performing team
• An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs
• Ability to provide personal and memorable customer service experiences
• A passion for merchandising and stock management whilst thriving in a busy sales environment
• Demonstrated ability of coaching and providing feedback to Team Members to support their career development

What you will be doing:

• Collaborate with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets
• Lead by example in creating exceptional customer service experiences whilst achieving your personal sales targets
• Coach and train Team Members to become top performers
• Providing high standards of stock management and shrinkage control
• Merchandise to showcase our range of products in line with promotional set up guidelines
• Operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping and retail business administration tasks

Why you should work with us:

• Commission scheme to reward and recognise your success
• Generous staff discounts across our wide range of products
• National career opportunities and support for your career growth
• Opportunity to become a part of our 120+ year history in Australia

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.

Applications from Recruitment Agencies will not be considered.