Full Time | 2-Year Fixed Term

Geelong Arts Centre; Geelong; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Geelong Arts Centre seeks an ICT Manager to provide strategic leadership of the organisation's information and communications technology environment, ensuring capability aligns with priorities and creative ambitions. The role oversees IT governance, cyber security, data protection, infrastructure, and service delivery across administration and artistic productions.

Working with the Executive Leadership Team, you will translate needs into practical, secure tech solutions, manage ICT partners, and

Qualifications

• Tertiary qualification in Information Technology, Computer Science, Business Administration, or related field.
• Minimum 5 years of experience in ICT management.
• Certification in Microsoft tenant or related technologies.
• Excellent customer service and outcomes-focused mindset with pragmatic delivery.
• Ability to influence stakeholders across the business, including vendors and MSPs.
• Experience leading a high-performing team.
• Experience in cloud-first environments and government-regulated organisations.
• Experience delivering complex infrastructure or digital transformation projects.

Responsibilities

• Provide strategic ICT leadership to enable organisational priorities and operations.
• Lead the implementation of the IT Roadmap, governance, cybersecurity, data protection, and service delivery.
• Oversee performance and contracts of ICT managed service providers and technology partners.
• Build staff capacity and promote technology-enabled ways of working, including AI literacy and adoption.

Skills

Microsoft 365

Stakeholder management

Cybersecurity

Cloud computing

IT governance

Team leadership

Education

IT/CS/Business degree

Microsoft 365 Certification

Job description

Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.

Geelong Arts Centre is currently undergoing a period of exciting and dynamic change. To meet the cultural needs of a growing population and help secure Geelong's position as a global city, the Victorian State Government, through Creative Victoria, has committed funding for three stages of capital development. Stage One - the refurbishment of The Playhouse Theatre was completed in 2010. Stage Two - the Ryrie Street Redevelopment ($38.5m) was completed November 2019 and opened to the public on 7th November 2019. Stage Three - The Little Malop Street Redevelopment ($140m) commenced in 2019 and is planned for completion in 2023. This investment will result in a world-class arts facility becoming the cultural heart of Geelong and the G21 region.

Led by a dynamic CEO and Leadership Team, your contribution and expertise will be highly valued. We offer a great working environment in the creative heart of Geelong, working alongside passionate people who are committed to community and the Arts.

About the role

The ICT Manager provides strategic leadership for Geelong Arts Centre's information and communications technology environment, ensuring technology, systems and digital capability enable the Centre's organisational priorities, creative ambitions and operational resilience. The role leads the implementation of the IT Roadmap, strengthening ICT governance, cyber security, data protection, infrastructure, service delivery and business systems across the Centre, supporting both administrative functions and artistic productions.

Working as a trusted business partner to the Executive Leadership Team, senior leaders and internal stakeholders, the ICT Manager translates organisational needs into practical, secure and future-focused technology solutions. The position also oversees the performance, relationships and contractual outcomes of ICT managed service providers and technology partners, ensuring services are effective, secure, sustainable and aligned with the Centre's strategic objectives.

The role also supports organisational digital maturity by building staff confidence, strengthening technology-enabled ways of working, and contributing to responsible Artificial Intelligence (AI) literacy and adoption across the Centre.

Essential qualifications and experience

To be successful in this role, your experience will include but will not be limited to:

• Tertiary qualification in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 5 years of experience in ICT management with experience in managing Microsoft 365 environments, applications and services.
• Certification in Microsoft tenant or related technologies.
• An excellent customer service and outcomes focused view, with a passion for service excellence and quality, balanced with pragmatism and delivery.
• Excellent ability to work with and influence stakeholders across the business to assist in delivering tech strategy, including vendors and Managed Service Providers (MSPs).
• Demonstrated ability to lead, mentor, coach and manage a high-performing team
• Significant experience in senior IT role, preferably within cloud-first environments and in organisations governed by government regulations and policy requirements.
• Experience in leading complex infrastructure and / or digital transformation projects to successful implementation.
• Deep understanding of IT infrastructure, cloud computing, cybersecurity and digital technologies.

Desirable qualifications and experience

• Postgraduate qualification or Certifications in Information Technology or related field.
• Expertise in IT Industry frameworks and best practices, including ITIL, project management, Agile, product management, SIAM and IT Security.

Other requirements

• Flexibility in working hours to support daytime, evening, and some weekend work will be required as part of the normal hours of duty for this position.
• The following checks, licences and certifications are required for this role:
• Current and valid Working with Children's Check (employee)

The employee must provide evidence that they hold current certifications prior to commencing employment with Geelong Arts Centre. The employee must maintain currency of these checks, licences and certifications for the duration of their employment with Geelong Arts Centre.

Sound like you? Then we want to hear from you!

Applicants will be required to undergo police and identity screening. First round interviews will be conducted either face-to-face or online. Geelong Arts Centre is an equal opportunity employer and values the contribution that diversity brings to the workplace.

Geelong Arts Centre is strongly committed to the safety and well-being of all children that interact with our organisation. We have zero tolerance for child abuse.

Geelong Arts Centre encourages and welcomes applications from Aboriginal or Torres Strait Islanders People.

Applications are open to those with full-working rights in Australia.