Frontline Admin Officer, Community Health (Part-Time)

Palliative Care SA; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Job summary

SA Health's Southern Adelaide Local Health Network – GP Plus Sites is seeking an Administrative Assistant on a part-time basis to provide high-quality administrative, reception and clerical services for patients and staff within GP Plus sites.

Reporting to the Administration Coordinator, the role demands culturally appropriate and confidential support with duties spanning reception, records management and service delivery across clinical and corporate areas.

Qualifications

• Experience providing administrative and frontline service in a community health setting.
• High level communication skills to work with diverse people including patients and staff.
• Ability to prioritise, organise and manage work with limited supervision.
• Ability to be innovative and contribute to quality improvement.
• Experience administering client records and information management systems.
• Experience managing difficult situations and resolving conflicts constructively.

Responsibilities

• Respond to incoming calls and walk-in visitors promptly and courteously.
• Assess client needs and provide up-to-date information, resources and referral options.
• Ensure room bookings, resources and program information are current.
• Register new clients and maintain client record systems.
• Provide a prompt, courteous and professional service to clients, staff and community.
• Collaborate effectively within and across teams to achieve goals.
• Refer clients to intake services and arrange appointment times as required.
• Process incoming and outgoing mail.

Skills

Administrative experience

Frontline service

Communication skills

Problem solving

Conflict resolution

Teamwork

Tools

Client records systems

Information management

Job description

SA Health's Southern Adelaide Local Health Network – GP Plus Sites is seeking an Administrative Assistant on a part-time basis to provide high-quality administrative, reception and clerical services for patients and staff within GP Plus sites.

Reporting to the Administration Coordinator, the role demands culturally appropriate and confidential support with duties spanning reception, records management and service delivery across clinical and corporate areas.