Administration Officer

Palliative Care SA; Adelaide; Sur place; AUD 66 000 - 70 000; Temps partiel

Résumé du poste

SA Health's Southern Adelaide Local Health Network – GP Plus Sites is seeking an Administrative Assistant on a part-time basis to provide high-quality administrative, reception and clerical services for patients and staff within GP Plus sites.

Reporting to the Administration Coordinator, the role demands culturally appropriate and confidential support with duties spanning reception, records management and service delivery across clinical and corporate areas.

Qualifications

• Experience providing administrative and frontline service in a community health setting.
• High level communication skills to work with diverse people including patients and staff.
• Ability to prioritise, organise and manage work with limited supervision.
• Ability to be innovative and contribute to quality improvement.
• Experience administering client records and information management systems.
• Experience managing difficult situations and resolving conflicts constructively.

Responsabilités

• Respond to incoming calls and walk-in visitors promptly and courteously.
• Assess client needs and provide up-to-date information, resources and referral options.
• Ensure room bookings, resources and program information are current.
• Register new clients and maintain client record systems.
• Provide a prompt, courteous and professional service to clients, staff and community.
• Collaborate effectively within and across teams to achieve goals.
• Refer clients to intake services and arrange appointment times as required.
• Process incoming and outgoing mail.

Connaissances

Administrative experience

Frontline service

Communication skills

Problem solving

Conflict resolution

Teamwork

Outils

Client records systems

Information management

Description du poste

Job no: 940080
Work type: Part time
Location: Adelaide Metro Southern
Categories: Administration, Business and Management, Corporate Services, Public Health, Support Services

• Southern Adelaide Local Health Network – Noarlunga Centre – GP Plus Sites
• Salary $66,442 - $69,504 p.a. (Pro Rata) ASO2 | 30 Hours Per Week – Contract Until Sep 2027 with a view to Permanency

Join our GP Plus Team!

Work at the heart of Southern Adelaide's healthcare network, working with diverse teams across clinical and corporate areas while developing valuable skills in a fast-paced, rewarding environment that directly impacts patient care and community health outcomes.

About the role:

Reporting to the Administration Coordinator, this role is accountable for delivering culturally appropriate, equitable, comprehensive, high quality, effective and confidential Intermediate Care focused administrative, reception and clerical services for patients/clients and staff of the SALHN GP Plus sites.

Duties for the role will include:

• Responding appropriately and promptly to incoming calls and walk in visitors.
• Assessing client need and providing up to date information, resources and referral options in a courteous and confidential manner.
• Ensuring that room bookings, resources and information for programs are current.
• Registering new clients and maintaining client record systems.
• Providing a prompt, courteous and professional service to all clients including colleagues, other departments and the community.
• Consistently working positively within a team (and/or across teams) to achieve team goals.
• Referring clients to appropriate intake services and arranging appointment times as required.
• Processing incoming and outgoing mail.

About you:

• Experience providing an administrative and frontline service in a community health setting
• Utilise high level communication skills to effectively work with, and resolve issues and conflict with, people with diverse value systems, cultural differences and special needs, including patients/clients, multi-disciplinary health professionals, other organisations and providers, and the community
• Demonstrated ability to prioritise, organise and manage work effectively with limited supervision, use initiative and problem solving skills
• Demonstrate ability to be innovative and contribute to quality improvement activities
• Experience administering client records and information management systems
• Experience managing difficult situations and resolving conflict in a constructive manner

Please see the attached Role Description for additional information.

Want To Know More? Contact:

Amanda Wells, Admin Coordinator , 81649119 , [e-mail]

Application Closing Date:

11.55 pm Tuesday 20th October 2026

Attachments:

• GP Plus Administration Assistant Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 940080