Front of House Supervisor — Leadership & Perks

YOMG; Melbourne; In loco; AUD 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted meals while working.

Professional development opportunities

People-focused workplace

Descrizione del lavoro

YOMG Glen Waverley is looking for a Full Time Front of House Supervisor to lead the FOH team and ensure exceptional guest experiences across a flexible 38-hour, five-day roster. The role requires hands-on leadership, strong communication, and a passion for hospitality and quality service.

Join a dynamic, customer-focused team with opportunities for development and growth. Staff discounts on meals apply, and the workplace emphasizes energy, support, and people-first culture.

Competenze

• Availability to work 38 hours per week across a five-day roster.
• Flexibility to work days, nights and weekends as required.
• Experience in managing a front of house customer service team.
• Leads with exceptional service and positive customer experience.
• Hands-on, self-motivated and solutions-focused approach.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Willingness to learn, develop and uphold YOMG’s standards.
• A customer-focused mindset.
• A genuine passion for hospitality, quality food and exceptional service.

Mansioni

• Oversee front of house operations and guide the customer service team.
• Ensure high standards of service and guest satisfaction during all shifts.

Conoscenze

FOH team leadership

Customer service management

Excellent communication

Organisational skills

Time management

Willingness to learn

Descrizione del lavoro

YOMG Glen Waverley is looking for a Full Time Front of House Supervisor to lead the FOH team and ensure exceptional guest experiences across a flexible 38-hour, five-day roster. The role requires hands-on leadership, strong communication, and a passion for hospitality and quality service.

Join a dynamic, customer-focused team with opportunities for development and growth. Staff discounts on meals apply, and the workplace emphasizes energy, support, and people-first culture.