Front of House Retail

Sherwood River Pty Ltd; Chudleigh; On-site; AUD 30,000 - 60,000; Full time

Job summary

A local production company in Chudleigh is looking for a candidate to support both front-of-house and back-of-house operations, ensuring outstanding customer service while assisting in product preparation. Responsibilities include stock control, customer engagement during tastings, and maintaining food safety standards. The ideal candidate should have retail experience and the ability to work efficiently in a team. A set roster allows for work-life balance.

Benefits

Set fortnightly roster for work-life balance

Dynamic work environment

Qualifications

• Retail/tourism/hospitality experience required.
• Comfortable with bottling and packing products.
• Able to receive goods and complete stock control accurately.
• Vigilant with store security and cleanliness.
• Physical capability to stand for extended periods and lift stock.
• Good numeracy and literacy skills.
• Reliable and able to multitask in a team.

Responsibilities

• Assist with stock control and product manufacturing.
• Provide warm customer experiences and product information.
• Maintain cleanliness and food safety in the shop and kitchen.
• Carry out basic data entry and administrative tasks.

Skills

Customer service & POS

Production support

Inventory

Loss prevention & presentation

Physical capability

Numeracy & literacy

Teamwork & autonomy

Job description

The opportunity

In this hands-on role you’ll split time between front of house and back-of-house production, delivering warm customer experiences while helping create and prepare our products. You’ll follow our Policy & Procedures Manual and food-safe practices across shop, kitchen and storage areas.

What you’ll do (Responsibilities)

• Production – Receive incoming goods and assist with stock control; help manufacture blended honeys, skincare, wax products, ice cream, nougat and other products as required; bottling, packing and labelling to specification
• Front of House – Welcome customers and run friendly tastings; provide product information and basic local tourism knowledge; maintain store security and loss prevention standards; scoop ice cream, pack purchases (in-store & online), and operate the POS
• Cleaning & Maintenance – Keep shop, kitchen and storage areas clean and food-safe
• Clerical / Admin – Receive and process incoming stock, basic data entry
• Assist the Retail Manager with customer service and other tasks as required

Main requirements (focused)

• Customer service & POS – Retail/tourism/hospitality experience, confident communicator, accurate cash handling and POS use
• Production support – Comfortable with bottling, packing, labelling and assisting manufacture of honey, skincare, wax, ice cream and nougat; follow recipes/SOPs and food-safety practices
• Inventory – Able to receive goods, complete stock control and simple data entry accurately
• Loss prevention & presentation – Vigilant with store security; high standards of cleanliness and external presentation (gardens/sweeping/pressure cleaning)
• Physical capability – Stand for extended periods and safely lift stock (upper-body strength required)
• Numeracy & literacy – Read orders/recipes, weigh ingredients, follow written instructions, complete basic admin
• Teamwork & autonomy – Reliable, can multitask, works well in a small team and independently
• Availability – Monday–Friday between 07:00 and 17:00 on a set fortnightly roster

Why you’ll love it here

Set fortnightly roster for security and work–life balance

Fun, dynamic work environment at the leading edge of retail, honey and tourism

Genuine opportunity to learn, grow and advance within the company

How to apply

Click Apply with your CV and a brief cover letter addressing the main requirements.
Or email [emailprotected]. All applications are treated in strict confidence.

Applications close: Sunday, 14 September 2025 (we may interview as applications are received).

Application questions

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Front of House Role?
• Have you worked in a role where you were responsible for stock control?
• Do you have customer service experience?

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