Front of House Events Crew – Major Venues

The Big Group; Melbourne; On-site; AUD 32,000 - 40,000; Part time

Job summary

The Big Group in Melbourne is seeking experienced Casual Front of House Waitstaff to deliver thoughtful hospitality across venues and Major Events, including the Australian Open in 2027. You’ll bring warmth, professionalism and energy to every shift, working with a team that takes pride in guest care and mutual support.

This hands-on role offers variety across venues and event formats, from seated dinners to canapés, with a focus on seamless guest experiences and precise service.

Qualifications

• Experience in hospitality or events is preferred.
• Strong customer service and professional demeanor.
• Clear communication and teamwork.
• Ability to work quickly in a busy events environment.
• Positive, can-do attitude and reliability.
• Willingness to adapt to different venues and shifts.
• RSA certification is required.

Responsibilities

• Welcome guests and provide warm, attentive service at each event.
• Serve food and beverages efficiently, accurately and professionally.
• Assist with event setup, including table settings and service areas.
• Follow event briefings and instructions for a coordinated guest experience.
• Understand dietary requirements and ensure correct meals.
• Collaborate with kitchen staff and other staff to maintain smooth service.
• Keep service areas clean and well organized.

Skills

Hospitality experience

Customer service

Teamwork

Attention to detail

Positive attitude

Reliability

RSA certification

Job description

The Big Group in Melbourne is seeking experienced Casual Front of House Waitstaff to deliver thoughtful hospitality across venues and Major Events, including the Australian Open in 2027. You’ll bring warmth, professionalism and energy to every shift, working with a team that takes pride in guest care and mutual support.

This hands-on role offers variety across venues and event formats, from seated dinners to canapés, with a focus on seamless guest experiences and precise service.