Front of House & Bartender: High-Energy Guest Experiences

Funlab; Frankston; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Development program and industry-lead​

Monthly prize incentives

Staff discounts across Funlab brands

Wellbeing support (Headspace, EAP)

Inclusive employee networks

Half-price food & beverage

Job summary

Funlab is seeking Front of House team members for Strike Bowling Frankston to deliver high-energy guest experiences across our Strike Bowling and Holey Moley venues. You’ll join a people-first team that values fun, inclusion, and growth, with opportunities to learn from industry leaders and earn rewards.

Availability on weekends and nights is required. You’ll bring energy, excellent customer service, and a passion for building rapport with guests of all ages; RSA and WWCC are encouraged to

Qualifications

• Customer service, hospitality or retail experience is required.
• Energetic, positive attitude and willingness to engage with guests.

Responsibilities

• Create and deliver unforgettable guest experiences with your energy and top-tier service mindset.
• Drive sales on every shift through upselling and proactive guest engagement.
• Understand daily goals and challenges, and work with your team to succeed.
• Keep the venue well-stocked and ready to impress at all times.
• Be trained in all areas and contribute across bar, reception, or events.
• Follow safety and compliance procedures to keep guests and teammates safe.
• Anticipate guests' needs and go above and beyond.

Skills

Customer service

Hospitality experience

Retail experience

Energy and positivity

Guest rapport

Tools

RSA

Job description

Funlab is seeking Front of House team members for Strike Bowling Frankston to deliver high-energy guest experiences across our Strike Bowling and Holey Moley venues. You’ll join a people-first team that values fun, inclusion, and growth, with opportunities to learn from industry leaders and earn rewards.

Availability on weekends and nights is required. You’ll bring energy, excellent customer service, and a passion for building rapport with guests of all ages; RSA and WWCC are encouraged to