Front-Entrance Lot Associate — Customer Care Pro

The Home Depot; Redmond; On-site; AUD 33,000 - 47,000; Full time

Job summary

The Home Depot is seeking a Lot Associate to assist customers with loading their vehicles and to maintain cart availability at the store entrance. The role emphasizes excellent customer service and positive interactions with both customers and other store staff.

As a Lot Associate, you will help ensure a smooth store entry and exit experience, manage cart flow, and support a safe, welcoming shopping environment. Availability to work with a team and adapt to daily store needs is essential.

Qualifications

• Customer service skills required for front-end interactions.
• Ability to assist customers with loading vehicles and handling carts.
• Strong communication and teamwork.

Responsibilities

• Assist customers with loading of their vehicles.
• Monitor and maintain the entrance and ensure sufficient carts nearby.
• Interact with Home Depot associates and customers to facilitate service.
• Provide excellent customer service at point of entry and exit.

Skills

Customer service

Job description

The Home Depot is seeking a Lot Associate to assist customers with loading their vehicles and to maintain cart availability at the store entrance. The role emphasizes excellent customer service and positive interactions with both customers and other store staff.

As a Lot Associate, you will help ensure a smooth store entry and exit experience, manage cart flow, and support a safe, welcoming shopping environment. Availability to work with a team and adapt to daily store needs is essential.