Fresh Service Manager

Woolworths Supermarkets; Council of the City of Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading supermarket chain in New South Wales is looking for a Department Manager. In this role, you will lead a team to provide excellent service and maintain high standards of quality and hygiene. This position offers opportunities for career advancement and the chance to develop your leadership skills in a supportive environment. Ideal candidates should be passionate about customer service and teamwork, with a safety-first mindset.

Benefits

Flexible working arrangements

Paid parental leave

24/7 workplace support through Sonder App

Qualifications

• Ability to engage and delight customers.
• Make safety a top priority in operations.
• Strong desire to support team leadership daily.

Responsibilities

• Lead your team to maintain quality and hygiene in services.
• Collaborate closely with store leadership and team members.
• Support department operations and provide leadership.

Skills

Customer engagement

Safety awareness

Leadership support

Collaboration

Curiosity for growth

Job description

Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers

Support in your leadership role through the Store Leadership Pathway providing the next chapter to your career in retail

Attractive team benefits & perks with brands you’ll know and love!

About the role

Our Department Manager roles continue to shape your future to an interesting, fulfilling and exciting career at Woolworths Group.

Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities to lead your department and continue to build your career.

Department Managers are responsible for end to end leadership of their department, fostering a connected, flexible and high performing team committed to serving our customers and communities.

As a leader who cares, you will play a key role in the day-to-day functions of the department while working closely with the store leadership team and team members to ensure we provide our customers with a great shopping experience and our team with a great place to work.

It's essential to us that everyone has the opportunity to reach their full potential, and being a Department Manager is the next step for many towards their career in Store Management or Support, for others, it's the opportunity to become an expert in your field - the choice is yours!

What you'll do

As a Fresh Service Manager at Woolworths Supermarkets, you will lead your team to maintain routines to ensure consistently good quality, hygiene, and availability across all hours of the day for our customers.

What you'll bring

• Ability to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & Thank.
• Make safety a top priority for team and customers by ensuring correct processes are followed in store
• A strong desire to lead department operations providing leadership support to your team on a day to day basis
• An ability to work well with others through collaboration to achieve great outcomes and grow your knowledge
• Awareness of your own leadership style and desire to grow into a future leader
• An appreciation of the value to working across stores to enable a positive entire shopping experience for our customers
• A curious mindset to develop your own skills and capabilities to support you to take the next step in your career

What you'll experience

Our Team Members are at the heart of everything we do, and we’re always looking for ways to support your career journey and reward great work:

• Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience, and learning
• Flexibility to support your personal life - we understand that flexibility means different things to different people, and we'll discuss what it looks like to you and how we can support you.
• Workplace support which includes 24/7 access to the Sonder App for you and your family
• Paid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family & work
• A progressive and competitive leave policy that gives you more space to focus on what truly matters to you

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work, and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion, and belonging are key to realizing our purpose of better together for a better tomorrow. We recognize the value our team’s diversity brings to our business, our customers, and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self, and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.

We are an equal opportunities employer and welcome applications from all qualified candidates.