Freight Planner

Toll Group; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Toll Group in Brisbane's Lytton energy division seeks a proactive Freight Planner to coordinate daily transport activities, optimise fleet utilisation, and ensure safe, compliant service delivery for customers. You'll work with subcontractors, transport providers, and internal teams to drive operational excellence in a fast-paced logistics environment.

Experience in transport/logistics and proficiency with TMS and MS Office are highly valued; the role offers autonomy, cross-functional

Qualifications

• Previous experience in transport, logistics, freight planning, or supply chain operations.
• Strong operational knowledge within logistics and transport environments.
• Excellent problem-solving and analytical capabilities.
• Strong customer service focus and stakeholder management experience.
• Experience using transport management systems (TMS) and Microsoft Office applications.
• Ability to work autonomously while collaborating effectively with internal and external stakeholders.

Responsibilities

• Plan and coordinate daily and weekly vehicle and freight requirements.
• Optimize transport schedules and load planning to maximise efficiency.
• Coordinate subcontractors and transport providers to meet customer requirements.
• Monitor operational performance and proactively manage service issues.
• Ensure compliance with fatigue management, load restraint, and transport legislation.
• Investigate service failures and implement corrective actions.
• Act as a key communication point for customers and stakeholders.

Skills

Freight planning

Logistics operations

Analytical skills

Customer service

Stakeholder management

Tools

Transport Management Systems (TMS)

Microsoft Office

Job description

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.comGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.Freight Planner – Lytton, QLDJob Description / The Role –We're looking for a proactive and solutions-focused Freight Planner to join our Energy division in Lytton, where you'll play a critical role in coordinating transport operations, optimising fleet utilisation, and ensuring exceptional service delivery for our customers.You’ll be responsible for planning and coordinating daily transport activities, ensuring resources are utilised efficiently while maintaining the highest standards of safety, compliance, and customer service. You'll work closely with subcontractors, transport providers, customers, and internal stakeholders to deliver operational excellence across a fast-paced logistics environment.Key Responsibilities, but not limited to -Plan and coordinate daily and weekly vehicle and freight requirements.Optimise transport schedules and load planning to maximise efficiency.Coordinate subcontractors and transport providers to meet customer requirements.Monitor operational performance and proactively manage service issues.Ensure compliance with fatigue management, load restraint, and transport legislation.Investigate service failures, loss, or damage incidents and implement corrective actions.Act as a key communication point for customers and operational stakeholders.What We’re Looking for to Drive Success –Previous experience in transport, logistics, freight planning, or supply chain operations.Strong operational knowledge within logistics and transport environments.Excellent problem-solving and analytical capabilities.Strong customer service focus and stakeholder management experience.Experience using transport management systems (TMS) and Microsoft Office applications.Ability to work autonomously while collaborating effectively with internal and external stakeholders.Why Toll?At Toll, our people are at the heart of everything we do. You'll join a team that values accountability, integrity, teamwork, customer focus, and continuous progress. We offer a collaborative environment where safety comes first, innovation is encouraged, and employees are empowered to make a real impact.What moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.