Freight Forwarding - Customs Broker- SYD-new

People Group; Sydney; On-site; AUD 117,000 - 143,000; Full time

Job summary

People Group is seeking a Customs Broker in Sydney to lodge formal import declarations in line with customs and biosecurity rules, while mentoring junior staff to boost compliance. You will classify commodities, liaise with ABF/DAWE, and ensure accuracy of declarations.

The role emphasizes KPIs, stakeholder collaboration, and a hands-on, ethical approach with a strong client service mindset. Sponsorship is not offered; local residency is expected.

Qualifications

• Current ABF license including DAWE accreditation.
• Customs Broker experience.
• Obtain CPD points within CPD year.
• Strong numeracy, literacy and analytical skills.
• Commercial focus and customer service.
• Adaptable, ethical, hands-on approach.
• Ability to interact with internal/external stakeholders to move shipments.
• First-class written and verbal communication.
• Prioritize and time-manage.
• Attention to detail.

Responsibilities

• Check and lodge Formal Import Declarations in accordance with Customs and Biosecurity legislation.
• Mentor compilers/classifiers to increase compliance standards.
• Process and classify commodities.
• Liaise with ABF and DAWE.
• Indicate errors or inaccuracies with import declarations to team members.
• Check expiry date of registered documents and discharge expired securities.
• Meet KPIs for client import clearances.
• Perform other duties as required by manager.
• Develop strong working relationships with internal and external clients.
• Share knowledge to strengthen the customs team.

Skills

Numeracy

Attention to detail

Communication skills

Time management

Customer service

Adaptable

Ethical

Stakeholder liaison

Teamwork

Education

ABF license with DAWE accreditation

Job description

• Customs Broker - Sydney
• Trailblazing and developing company
• Salary package up to $130,000 + Super

Well established and highly regarded within the freight forwarding sector, this business is recognised for its commitment to service, professionalism, and long-term partnerships. Their success is built on strong values, a customer-first approach, and a team that takes pride in delivering results. With ongoing growth comes genuine opportunities for employees to develop their careers in a supportive and collaborative environment.

About the Role - Customs Broker

Duties and Responsibilities:

• Check and lodge Formal Import Declarations in accordance with Customs and Biosecurity legislation
• To mentor compilers/classifiers in order to increase compliance standards
• Processing and classifying commodities
• Liaising with ABF and DAWE
• To indicate errors or inaccuracies with import declarations to team members
• Check expiry date of registered documents and discharge expired securities.
• To work to achieve KPIs required for each client at all times by ensuring the successful processing of their import clearances
• Perform other duties as specified by manager when required
• Developing strong working relationships with both internal and external clients
• Help to strengthen the customs team by sharing knowledge and experience with all members of the team, both junior and senior

What you'll need to succeed

• Current ABF license including DAWE accreditation
• Customs Broker experience
• Obtain required CPD points within CPD year
• A high degree of numeracy, literacy, and analytical skills
• Commercial focus and excellent customer service skills
• Adaptable, ethical, and hands-on approach
• Ability to effectively interact and network with internal/external stakeholders to facilitate professional movement of all shipments
• First-class communication skills - written and verbal
• Ability to prioritize and time-manage
• Attention to detail

What you'll get in return

• As a Customs Broker, you'll have plenty of opportunities to progress within the company
• Your salary will be highly competitive, and you will be able to own the role at hand.

People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.