Freight Forwarder, Export Air

DSV Global Transport and Logistics; City of Brisbane; On-site; AUD 70,000 - 100,000; Full time

Job summary

DSV Global Transport and Logistics - Port Of Brisbane QLD is seeking a skilled Freight Forwarder, Export Air to manage export air consignments from origin to destination. You will compile and verify required documents, coordinate with service providers and ensure regulatory compliance to deliver on customer expectations.

Ideal candidates will have CW1 experience, export documentation knowledge and a process-driven mindset with strong attention to deadlines.

Qualifications

• Experience in a similar export role within the freight forwarding or logistics industry.
• Strong working knowledge of CW1/CargoWise One and export documentation requirements.
• Process-driven with a strong attention to detail and ability to manage deadlines.
• Collaborative team player with strong problem-solving skills and a customer-focused mindset.
• Adaptable and resilient with a desire to grow in a dynamic business.
• Working knowledge of industry regulations including RACA, IATA and Dangerous Goods.

Responsibilities

• Manage export air consignments end-to-end, ensuring shipments meet customer requirements and KPIs.
• Process exports in line with workflows, SOPs and management directives.
• Coordinate with export air team, clients and service providers to ensure timely delivery.
• Liaise with airlines, transport providers, co-loaders and customers to troubleshoot export issues.
• Enter and maintain shipment data in CW1, including EDNs, CRNs, costings and weights.
• Plan shipments using Export Workbench and support senior team leads as required.

Skills

Export freight forwarding

CargoWise One

Export documentation

Attention to detail

Team collaboration

Regulatory knowledge

Problem solving

Tools

CargoWise One

Job description

DSV Global Transport and Logistics - Port Of Brisbane QLD

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.

DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder, Export Air in Port of Brisbane.

The position is responsible for arranging and directing the transportation and shipment of export consignments from origin to destination by compiling, completing and verifying required documents in accordance with company policy and procedure and external body regulations.

Your typical day at DSV:

Manage export air consignments end-to-end, ensuring all shipments meet customer requirements, KPIs, and regulatory standards.

Process exports in line with established workflows, customer instructions, SOPs, and management directives.

Coordinate with the export air team, clients, and service providers to ensure accuracy, quality, and timely delivery.

Troubleshoot export-related issues by liaising with airlines, transport providers, co-loaders, and customers.

Accurately enter and maintain shipment data in CargoWise One (CW1), including EDNs, CRNs, costings, and weight calculations.

Plan and prioritise shipments using the Export Workbench, support continuous process improvements, and assist the Senior Team Lead and Manager as required.

About you:

Experience in a similar export role within the freight forwarding or logistics industry.

Strong working knowledge of CargoWise One (CW1) and export documentation requirements.

Process-driven with a strong attention to detail and ability to manage deadlines and priorities effectively.

Collaborative team player with strong problem-solving skills and a customer-focused mindset.

Adaptable and resilient, with a desire to grow and develop in a dynamic, evolving business.

Working knowledge of relevant industry regulations, including RACA, IATA, and Dangerous Goods.

Why DSV?

Working at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visitdsv.com and follow us on LinkedIn and Facebook.