Fraud Team Leader

Gallagher; Council of the City of Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading claims management firm is seeking a Fraud Team Leader to oversee fraud prevention strategies within the workers compensation sector. You will lead a team, manage fraud investigations, and identify risks while fostering a culture of integrity and operational excellence. Ideal candidates have experience in fraud management and a strong understanding of the workers compensation sector. This role includes competitive compensation and benefits.

Benefits

4 weeks annual leave plus additional purchased Lifestyle Leave

Novated Leasing opportunities

Two paid volunteer days annually

Health Insurance Discounts

Employee Stock Purchase Program

Paid parental leave

Flexible and hybrid work arrangements

Mental Health and Wellbeing Support

Employee Recognition Awards

Annual flu vaccinations

Access to Reward Gateway

Responsibilities

• Lead the development and implementation of fraud prevention strategies.
• Manage, direct, and oversee a team of up to five staff.
• Engage in thorough and timely resolution of fraud investigations.
• Identify emerging fraud risks and develop proactive measures.
• Apply knowledge of workers compensation to fraud prevention strategies.
• Work closely with stakeholders for fraud prevention alignment.
• Deliver reports and insights on fraud trends and outcomes.
• Identify opportunities to enhance fraud detection processes.

Skills

Workers Compensation Expertise

Fraud Expertise

Leadership Skills

Hands-On Approach

Analytical Mindset

Communication Skills

Collaboration

Education

Relevant industry-specific or role-related tertiary qualifications

Job description

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Join Our Team as a Fraud Team Leader!

Are you ready to lead the charge in fraud prevention and investigation within the workers compensation sector? Gallagher Bassett (GB) is seeking a Fraud Team Leader to oversee a newly dedicated fraud function within our Nominal Insurer Claims team.

This hands-on role will see you managing fraud investigations, identifying risks, and implementing strategies to protect our business and clients. You will lead a team of up to five staff, fostering a culture of integrity, accountability, and operational excellence. Based in Sydney, this is a unique opportunity to make a meaningful impact in the workers compensation space, with a focus on supporting Work Capacity Decisions relating to fraud prevention.

How you'll make an impact

Key Responsibilities

• Fraud Prevention: Lead the development and implementation of fraud prevention strategies to safeguard GB’s Nominal Insurer business unit.
• Team Leadership: Manage, direct, and oversee a team of up to five staff, providing guidance, coaching, and support to ensure high performance.
• Fraud Investigations: Take a hands-on approach to fraud investigations, ensuring thorough and timely resolution of cases.
• Risk Management: Identify emerging fraud risks and develop proactive measures to mitigate potential threats.
• Work Capacity Decisions: Apply your knowledge of workers compensation and Work Capacity Decisions to fraud prevention and investigation strategies.
• Collaboration: Work closely with internal and external stakeholders to ensure alignment on fraud prevention and investigation strategies.
• Reporting and Insights: Deliver detailed reports and insights on fraud trends, investigation outcomes, and risk mitigation strategies to senior management.
• Continuous Improvement: Identify opportunities to enhance fraud detection and prevention processes, leveraging technology and best practices.

About you

What We’re Looking For

• Workers Compensation Expertise: Proven experience in the workers compensation sector, with knowledge of Work Capacity Decisions being highly desirable.
• Fraud Expertise: Experience in managing fraud prevention, analytics, and investigations within the Workers’ Compensation sector is preferred but would also consider financial services sector.
• Leadership Skills: Strong leadership and team management capabilities, with a focus on coaching and developing high-performing teams.
• Hands-On Approach: Willingness to actively engage in fraud investigations and lead by example.
• Analytical Mindset: Exceptional analytical and problem-solving skills to identify fraud risks and implement effective solutions.
• Communication Skills: Excellent written and verbal communication skills to engage with stakeholders and deliver clear, actionable insights.
• Collaboration: Ability to work effectively with internal teams and external partners to achieve shared goals.
• Qualifications: Relevant industry-specific or role-related tertiary qualifications are advantageous.

Equal Opportunity Employer: Gallagher Bassett is an Equal Opportunity Employer and encourages Indigenous Australian applicants to apply. As a member of the Diversity Council Australia, we embrace diversity in the workplace and will make reasonable accommodations for known physical or mental limitations of an otherwise qualified applicant with a disability, unless it imposes an undue hardship on our business operations.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...