Fraud Analyst

Westpac; New South Wales; On-site; AUD 90,000 - 130,000; Full time

Job summary

Westpac's Fraud Prevention team is seeking a Fraud Analyst to monitor and recalibrate detection strategies, helping protect customers and the bank from evolving fraud and scams. Using data analytics, you will interrogate large datasets, identify trends, and translate findings into actionable improvements while safeguarding customer experience and brand reputation.

Join a collaborative environment that values continuous learning, stakeholder engagement and innovative risk management as you

Qualifications

• Strong analytical and problem-solving skills.
• High attention to detail and a continuous improvement mindset.
• Experience with SQL, SAS, Python or R for data interrogation.
• Ability to engage with stakeholders across teams.
• Tertiary qualification in Mathematics, Statistics, Computer Science or Engineering desirable.
• Curious mindset and willingness to learn.

Responsibilities

• Monitor and recalibrate detection strategies to mitigate fraud risk.
• Analyse large datasets to identify trends and anomalies.
• Develop meaningful insights to strengthen fraud detection.
• Collaborate with stakeholders to implement detection scenarios.
• Balance fraud controls with customer experience and brand integrity.

Skills

Analytical thinking

Problem solving

Attention to detail

Stakeholder communication

Data interrogation

Education

Math/Statistics/CS/Eng degree

Tools

SQL

SAS

Python

R

Job description

Join our Fraud Prevention team and play a key role in helping protect our customers, our business and our reputation from fraud.

• Grow your career in a supportive team where your work has real impact across Fraud Prevention.
• Help shape and strengthen fraud detection strategies that protect customers and the bank from evolving fraud & scam threats.
• Partner with industry experts and business stakeholders to influence how we detect and respond to emerging fraud risks.

What is the role?

As a Fraud Analyst, you'll support the wider Fraud Prevention business in managing fraud & scam by monitoring, implementing and recalibrating detection strategies that help mitigate ongoing risk and financial loss.

You'll play an important part of ensuring fraud controls are effective while minimising impacts on customer experience, product profitability and brand reputation.

Using data and analytics, you'll analyse and interrogate data to support fraud detection, identify emerging trends, implement and recalibrate detection scenarios, and develop meaningful insights into key trends and anomalies.

Your work will help strengthen our fraud detection capabilities, support informed decision making and responding to an ever-changing fraud & scam landscape.

What do I need:

You'll bring technical and analytical capabilities, using data to solve complex business problems. Pairing this with a strong mathematical background and real-world problem-solving skills, you will be interrogating large datasets to uncover insights, identify emerging fraud trends and recommend improvements to detection strategies.

You'll have experience translating data into meaningful actions and building strong working relationships with stakeholders across different teams.

• Strong analytical and problem-solving skills, with the ability to identify patterns, trends and anomalies.
• High attention to detail and a continuous improvement mindset.
• Experience with a programming language used to interrogate large data sets and/or fit statistical models such as SQL, SAS, Python, R.
• Ability to engage with and communicate with a broad range of stakeholders.
• Tertiary qualification in relevant disciplines such as Mathematics, Statistics, Computer Science or Engineering is desirable.
• A keen and curious mind, and a willingness to learn.

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.