Founding Growth Lead

DDLoop; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

DDLoop seeks a Founding Growth Lead in Sydney to build scalable growth systems, pipelines, and campaigns from the ground up. You’ll own the growth engine across new business, onboarding, and customer success, and work directly with the founders to drive revenue and impact.

This full-time, on-site role requires a systems-thinking generalist who thrives in a fast-moving startup and can turn learnings into repeatable playbooks and automations.

Qualifications

• Experience in or around law firms, or legal ops, or professional services.
• Ability to own growth metrics, pipelines, and campaigns.
• Strong written communication and ability to distill complex concepts.

Responsibilities

• Own the growth engine: pipeline, campaigns, and customer success systems.
• Conduct growth experiments and scale successful initiatives.
• Lead onboarding and support to help customers win faster.
• Bridge growth and product by turning learnings into product asks and roadmaps.

Skills

Systems thinking

Legal familiarity

Commercial mindset

Excellent writing

Process automation

Customer focus

AI tools

Startup experience

Job description

DDLoop is the day 1 platform for M&A, finance and investment deals. We provide legal entity intelligence to law firms, investors and professional services teams for mission-critical transactions, capital raisings and lending decisions. Founded by two former M&A lawyers, we're trusted every day by Australia's top law firms.

The role

DDLoop's growth happens through our relationships and product engagement – your job is to build the systems and processes that scale our impact and reach.

The Founding Growth Lead is a full-time, on-site role based in Sydney, responsible for driving DDLoop’s user and revenue growth from the ground up.

This is a growth role at its core, with a side of operations and customer success. You'll own DDLoop's growth engine – the pipeline, campaigns, and machinery around every customer moment – and everywhere you look, your instinct is to turn what works into a system: a playbook, a sequence, an automation.

You're a generalist, happy to get stuck into any part of the business where no task is too big or small. You're our first hire in this function, working directly with the founders daily to make DDLoop the default on every deal in Australia.

What you'll do

Grow DDLoop – the core of the role

You'll own the operational side of new business and expansion: research target firms, keep the pipeline sharp and run growth experiments – an event, a content push, an initiative. Demos, launches, and trainings run on prep you own, and you'll sit in on enterprise pricing negotiations with top-tier firms to learn how they get done.

Build the operations and customer success systems behind it

Everything from customer onboarding to used on every deal is your target: you help our customers run their deals smoother, faster and more reliably than ever. This position also means you're actively following performance metrics, reporting on growth outcomes, and iterating quickly based on data and what our customers are saying.

Shape the product from what you learn

You're the bridge between growth and product: what firms ask for becomes evidenced problem statements we build from, and what we build goes back to customers for validation before we ship. You'll also drive the occasional partner, marketplace, or grant application end-to-end.

Who you are

• A systems thinker before anything else. Do something twice and your instinct is to make it a playbook, a template, a sequence, or an automation. You look at a process and think "how can we automate and scale this?"
• Fluent in the world of law firms. You've worked in or around law – as a lawyer, in legal ops, in professional services – and understand how lawyers think, buy, and adopt tools. Experience in or strong familiarity with legal, fintech, or B2B SaaS sectors is highly beneficial.
• Commercially sharp. You want to be close to revenue: pipeline, pricing, enterprise deals, the numbers behind a growing business.
• An excellent writer and precise reader. We love words and you should too.
• Relentless about loops. You close them without reminders – especially the ones other people forgot they opened.
• Warm and clear with customers. People enjoy hearing from you, including when something's gone wrong.
• Fluent with AI tools. You already use tools like Claude to work faster and better.
• Comfort working in an early-stage startup environment, with a proactive, self-directed approach to problem-solving.

How we'll measure it

At 1 month, you know the product, the customers, and the motion – and you've shipped your first quick wins.

At 3 months, the growth systems run without you pushing them: launches and trainings run on your playbooks, usage tracking is live at every customer firm, and the machinery you've built has measurably multiplied the team's impact.

At 12 months, the numbers show it worked: new firms reach signature through a pipeline you run, every firm launched this year is trained, live, and growing on your playbooks, and the function is documented well enough to hire under you.

The details

This is a Sydney-based role with flexible working arrangements. You must have full working rights in Australia.