Founding Account Executive (Australia)

BEAM, inc.; Geelong; Sur place; AUD 47 000 - 55 000; Temps partiel

Avantages offerts par ce poste

Generous discounts

16 weeks parental leave

12% superannuation

Résumé du poste

Telstra WAURN PONDS is seeking a part-time Retail Customer Service & Sales Consultant to provide frontline support, assist customers with product selection, service activation and troubleshooting basic issues. You’ll deliver positive experiences through clear communication and retail standards adherence.

You’ll stay informed on the latest Telstra gadgets and services, using consultative selling to meet store targets while working with the team to keep customers connected and satisfied.

Qualifications

• Excellent communication skills are essential for helping customers and guiding solutions.
• Customer-facing experience is a plus but not required; enthusiasm and willingness to learn are valued.

Responsabilités

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with latest gadgets and Telstra services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming in-store environment.

Connaissances

Communication skills

Solution oriented

Sales skills

Learning mindset

Resilience

Customer-facing experience

Description du poste

Telstra Retail: Part Time Customer Service & Sales Consultant WAURN PONDS

Employment Type Casual
Closing Date 14 Nov :59pm
Job Title Telstra Retail: Part Time Customer Service & Sales Consultant WAURN PONDS

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

• Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Hourly Rate: $34.36 per hour

*Junior rates apply for those under 20 years of age.

*Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.

• Plus 12% Superannuation

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can‑do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

This role is part of the Telstra team. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.