Forex CFD Account Manager I Mandarin Speaking

TMGM; Canberra; On-site; AUD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Account Manager to join their dynamic team. This role focuses on driving sales and delivering exceptional client service in the Forex industry. You will cultivate relationships with clients, meet sales targets, and enhance your knowledge of the financial markets. The company offers a unique work culture that values high performance, providing you with ongoing training and support to excel in your career. With both part-time and full-time options available, you can tailor your work arrangement to suit your lifestyle while enjoying competitive salary packages and uncapped earning potential.

Benefits

Ongoing training and support

Competitive salary packages

Commission structure with uncapped earning potential

Flexible work arrangements

Qualifications

• Minimum one year of experience in the Forex industry or customer-focused roles.
• Excellent communication and sales skills with a proactive approach.

Responsibilities

• Drive sales by promoting TMGM's products and services to clients.
• Provide exceptional customer service and resolve client inquiries effectively.

Skills

Sales Skills

Communication Skills

Problem-Solving Mindset

Client Relationship Management

Education

Experience in Forex Industry

Customer Service Experience

Job description

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About the Job

As our business expands rapidly through regional growth, we seek a passionate and experienced Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now!

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

1. Assist in driving sales by promoting and selling TMGM's products and services.
2. Independently use your strong sales skills to identify and generate client pipelines.
3. Build and nurture relationships with new clients to foster long-term partnerships.

Client Service:

1. Deliver exceptional customer service across various communication channels to ensure client satisfaction.
2. Respond quickly and professionally to client inquiries and resolve issues effectively.

Performance and Goal Orientation:

1. Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
2. Expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
3. Strive to achieve team and individual metrics, contributing to overall success.

Minimum Requirements:

1. Minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous.
2. Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
3. Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
4. Excellent overall communication abilities, including modifying approaches to suit various audiences.
5. Proficiency in English and Mandarin is highly preferred.

Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success. We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential. Both part-time and full-time options allow you to tailor your work arrangement to fit your lifestyle. Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.