Forensics Litigation & Valuation Services Manager

Baker Tilly; Sydney; Remote; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing support

Career development

Customer-focused role

Job summary

Baker Tilly in Sydney, NSW, is seeking a Booking Services Coordinator to research options, coordinate bookings, and manage reservation details while ensuring accuracy and high-quality customer communication. The role emphasizes organization, responsiveness, and reliable data handling to support the booking process.

Key responsibilities include responding to inquiries, gathering customer needs, researching options, verifying information, providing confirmations, and maintaining records.

Qualifications

• Proven ability to communicate clearly with customers and providers.
• Demonstrated attention to detail and accuracy in record-keeping.
• Experience with online research and data gathering is a plus.
• Familiarity with basic computer tasks and learning new software quickly.

Responsibilities

• Respond to booking inquiries and gather customer needs.
• Research available options and coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information to clients.
• Assist with booking updates and changes as needed.
• Maintain accurate booking records and follow up on outstanding information.
• Communicate with providers to ensure smooth scheduling.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Research skills

Basic computer skills

Learn booking systems

Time management

Job description

Booking Services Coordinator

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

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