Food & Beverage Supervisor

VERA Security, Inc.; Port Douglas; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career Growth

Hotel Deals

Global Perks

Retail Discounts

Experiences

Health Insurance

Parental Leave

Wellness Support

Job summary

Oaks Port Douglas Resort is seeking a Food & Beverage Supervisor to lead the F&B team and oversee dinner service, conferences, and events. This hands-on role ensures top-tier guest experiences while developing a high-performing team.

The successful candidate will manage rostering, labour, and stock control, with RSA certification and flexibility to work evenings, weekends, and public holidays.

Qualifications

• Experience as Food & Beverage Supervisor or similar leadership role.
• Proven leadership and staff development abilities.
• Strong knowledge of restaurant service and events.
• Current RSA certification.
• Excellent customer service skills.
• Strong organisational and communication skills.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Lead and support the Food & Beverage team to deliver high-quality service across restaurant and events.
• Supervise daily dinner service and assist at conferences, functions, weddings, and events.
• Ensure exceptional guest experiences through engagement and service standards.
• Train, mentor, and develop team members including onboarding.
• Maintain brand standards across all food and beverage operations.
• Provide hands-on leadership during peak periods and manage floor presence.
• Assist rostering, labour management, shift coordination, and workflow planning.
• Monitor stocks and support inventory control to minimise wastage.

Skills

Team Leadership

Guest Service

Organisational Skills

Communication

Problem Solving

Hands-on Leadership

Job description

• Company Location: Oaks Port Douglas Resort

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Port Douglas Resortare looking for an enthusiastic and service-drivenFood & Beverage Supervisorto join our team on afull-timebasis.

This is a hands-on operational leadership role supporting the daily success of Oak & Vine Restaurant and the resort's conference and events operation.

The successful candidate will play a key role in overseeing dinner service, functions, conferences, weddings, and special events while leading and developing a high-performing team to deliver exceptional guest experiences.

Key Responsibilities Include:

• Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.
• Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.
• Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.
• Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.
• Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
• Support service during peak periods through a hands‑on leadership approach and strong floor presence.
• Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.
• Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
• Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.
• Work closely with management to drive operational improvements and achieve business objectives.

Shift Details (subject to change):

• Rotating roster across Monday through Sunday
• Conference, function, wedding, and special event coverage as required
• Evening, weekend, and public holiday work required in line with business demands

Qualifications

Successful candidates will have:

• Previous experience in a Food & Beverage Supervisor or similar leadership role within a restaurant, hotel, resort, or events environment.
• Demonstrated experience leading, coaching, and developing hospitality teams.
• Strong operational knowledge of restaurant service, conferences, functions, weddings, and events.
• Current RSA (Responsible Service of Alcohol) certification.
• Exceptional customer service skills with the ability to build positive guest relationships.
• Strong organisational, communication, and problem-solving skills.
• A proactive, hands‑on leadership style with the ability to remain calm under pressure.
• Professional presentation and a commitment to maintaining high service standards.
• Flexibility to work evenings, weekends, and public holidays as required.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.