Food & Beverage Attendant

Oaks Hotels, Resorts & Suites; Port Douglas; On-site; AUD 45,000 - 63,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Oaks Port Douglas Resort is seeking enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. This role includes breakfast, lunch and dinner shifts with a seven-day rotating roster across all seven days, including weekends and public holidays.

As a valued team member, you’ll play a key role in creating memorable dining experiences by taking guest orders, confidently recommending food and beverage options, and delivering professional service with guest

Qualifications

• Previous experience in waitstaff or hospitality roles.
• Current RSA certification.
• Warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.

Responsibilities

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Skills

Customer service

Communication skills

Professional presentation

Reliability

Education

RSA certification

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Port Douglas Resort are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you’ll play a key role in creating memorable dining experiences by:

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject to change)

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days
• Responsible Service of Alcohol (RSA) required

Hourly Rates (excluding superannuation)

• Monday - Friday: $33.05 per hour
• Saturday: $39.66 per hour
• Sunday: $46.27 per hour

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Austrlaia or New Zealand.