Food & Beverage Attendant - The Rock Cafe

Ingenia Communities Group; One Mile; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Staff discounts

Referral rewards

Flexible schedules

Retailer discounts

Job summary

Ingenia Communities Group is seeking a Casual Food & Beverage Attendant for our Middle Rock Holidays site. You will report to the Food & Beverage Supervisor and help deliver exceptional experiences for guests and residents while enjoying a fun, cooperative team environment.

The Rock Café at Middle Rock Holidays offers a relaxed setting with great food and coffee in a coastal holiday location. Join us to contribute to memorable moments and vibrant service.

Qualifications

• RSA/RCG accreditation (if applicable)
• Proven experience in a similar role
• Strong customer service and problem-solving skills
• Comfortable with frequent lifting, standing, and kitchen/bar equipment

Responsibilities

• Deliver Exceptional Service: Create a positive front-of-house atmosphere, ensure an excellent customer experience, and handle complaints professionally.
• Maintain Standards & Compliance: Follow safety, security, and RSA/RCG regulations; uphold food quality and presentation standards at all times.
• Manage Stock & Minimize Waste: Check and accept produce, reduce wastage, and ensure all items are used to their full potential.
• Cleaning & Sanitation: Keep the shop, kitchen, and dining areas clean and hygienic, including equipment, tables, and floors.
• Chemical Safety: Handle approved chemicals safely, follow MSDS guidelines, and use correct PPE for all cleaning tasks.

Skills

Customer service

Team collaboration

Communication

Safety awareness

Job description

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for a Casual Food & Beverage Attendant to join our team at our Middle Rock Holidays site.

Reporting to the Food & Beverage Supervisor, you’ll play a key role in helping us deliver exceptional experiences for our guests and residents and having fun while doing it!

The Rock Café at Middle Rock Holidays offers a relaxed and welcoming atmosphere, serving great food and coffee in a beautiful coastal holiday setting.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts

In this Role, You’ll

• Deliver Exceptional Service: Create a positive front-of-house atmosphere, ensure an excellent customer experience, and handle complaints professionally.
• Maintain Standards & Compliance: Follow safety, security, and RSA/RCG regulations; uphold food quality and presentation standards at all times.
• Manage Stock & Minimize Waste: Check and accept produce, reduce wastage, and ensure all items are used to their full potential.
• Cleaning & Sanitation: Keep the shop, kitchen, and dining areas clean and hygienic, including equipment, tables, and floors.
• Chemical Safety: Handle approved chemicals safely, follow MSDS guidelines, and use correct PPE for all cleaning tasks.

You’re Likely a Match If You

• Team Collaboration: You treat management and team members with respect, build strong professional relationships, and contribute to a positive team environment.
• Communication & Initiative: You participate in meetings, share ideas for improvement, and use effective communication to resolve issues proactively.
• Safety & Compliance: You follow WHS policies, report hazards, and handle approved chemicals safely in line with MSDS guidelines and training.
• Skills & Experience: You bring RSA/RCG accreditation (if applicable), proven experience in a similar role, and strong customer service and problem-solving skills.
• Physical Capability: You’re comfortable with frequent lifting, standing, and operating kitchen/bar equipment, while using PPE and following safety procedures.

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We Keep Things Simple And Supportive

• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Due to the volume of applications only successful candidates will be contacted.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.