Food & Beverage Attendant- RSA

Minor Hotels ANZ; Port Douglas; On-site; AUD 47,000 - 65,000; Part time

Benefits offered by this job

Career growth

Hotel staff discounts

Global perks

Retail discounts

Wellness support

Generous leave

Job summary

Oaks Port Douglas Resorts in Port Douglas, Queensland, is seeking enthusiastic Food and Beverage Attendants to join our team on a casual basis. This role covers breakfast, lunch and dinner shifts with a rotating roster across all seven days, including weekends and public holidays.

You will take guest orders, offer menu recommendations, serve food and beverages, and deliver attentive service to ensure memorable dining experiences.

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Taking guest orders accurately and attentively.
• Menu expertise and recommendations.
• Serving food and beverages professionally and efficiently.
• Delivering exceptional customer service and guest satisfaction.
• Shift details include breakfast, lunch and dinner across a rotating roster.
• RSA and compliance with beverage service standards.

Skills

Guest service

Customer service

Reliability

Communication

Flexibility

Education

RSA certification

Job description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Port Douglas Resortsare looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you’ll play a key role in creating memorable dining experiences by:

Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.

Menu Expertise and Recommendations: Confidently recommending food and beverage options

Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.

Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details(subject to change):

Breakfast, lunch and dinner shifts

Rotating roster across Monday through to Sunday

Split shifts may be required on some days

Responsible Service of Alcohol (RSA) required

Hourly Rates (excluding superannuation):

Monday - Friday: $33.85 per hour

Saturday: $40.62 per hour

Sunday: $47.39 per hour

Qualifications

Successful candidates will have:

Previous experience as a waitstaff,bartender, or in a similar hospitality role

A current RSA (Responsible Service of Alcohol) certification.

A warm and approachable demeanour with a positive attitude.

Proven experience delivering high-quality customer service.

Professional presentation and exceptional communication skills.

Reliability, with the ability to perform effectively in a fast-paced environment.

Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.