Food & Beverage Attendant - Club Millésime

Fairmont Hotels & Resorts; Council of the City of Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading luxury hotel in Sydney is seeking dedicated staff to provide exceptional service to guests. Responsibilities include ensuring high standards of Food & Beverage service and maintaining guest satisfaction. Join their team to benefit from competitive industry perks and opportunities for personal growth.

Benefits

Generous industry benefits

Discounted city parking

Complimentary dry cleaning

Unlimited development opportunities

Qualifications

• Availability to assist guests promptly in line with luxury service expectations.
• Ability to ensure high standards of Food & Beverage service.
• Strong communication skills with guests and staff.

Responsibilities

• Provide personalised luxury service to all guests.
• Ensure timely Food & Beverage service according to standards.
• Maintain high presentation standards for Food & Beverage.

Skills

Luxury service

Guest satisfaction

Food & Beverage presentation

Job description

Company Description

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of theFrench Zest and Sofitel luxury.

Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.

Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge- Club Millesime.

Why Sofitel Sydney Wentworth ?

• Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, buses, ferries and lightrail)
• Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one
• Enhanced parental leave program

Job Description

• Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.

• Ensure personalised, efficient, luxury service is provided to all guests.

• Ensure all Food & Beverage is served according to Club Millésime standards and exceeds the expectations of our guests

• To initiate contact with hotel guests to offer individual services and to ensure guest satisfaction.

• Promote a healthy working relationship with all departments in a bid to ensure all possible information is communicated, in the best interests of the guest’s and the hotel’s operations.

• Liaise with Chef/kitchen brigade to ensure service times are adhered to.

• Ensure all mis-en-place is completed prior to guests’ arriving.

• Ensure the presentation of Food & Beverage within Club Millésime is of a high, luxury service standard.

• Carry out any additional duties as requested by your supervisor and/or manager.

Additional Information

Joining our team willunlockgenerous local, national & internationalindustry benefitson accommodation, dining, travel, wellbeing & morefrom Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offerdiscounted city parking,complimentary dry cleaning,progressive leave policies(including 10 weeks parental leave) andunlimited development opportunitiesas youlearn from industry expertswith international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.

If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply!