Food and Beverage Team Leader - Indigo Brisbane

Hotel Indigo; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Career growth opportunities

F&B and Accommodation discounts across

Staff rates worldwide within IHG

Laundered uniform provided

Familiarisation Stay after 6 months

Referral Incentive Program

EAP program and positive staff culture

Job summary

Hotel Indigo Brisbane is seeking an experienced and enthusiastic Food & Beverage Team Leader to lead and support the team in delivering a unique guest experience at our fresh, boutique property. You will be a hands-on leader, guiding service periods and ensuring brand standards are met.

You will manage daily F&B service, drive quality, compliance and guest satisfaction while collaborating with teams across the hotel to deliver superb service and memorable events.

Qualifications

• Experience leading a F&B team in a hospitality setting.
• Ability to schedule, plan activities and delegate tasks.
• Develop SOPs and maintain guest experience standards.
• Lead in hotel emergencies and regulatory compliance.
• Excellent communication and collaborative problem solving.

Responsibilities

• Lead daily F&B service periods, ensuring quality and compliance.
• Develop and implement SOPs and guest-experience standards.
• Coordinate scheduling, planning and task delegation across the team.
• Assist in hotel emergency procedures and regulatory compliance.
• Mentor and lead the team with a hands-on, inspiring approach.

Skills

Food & Beverage leadership

Guest service excellence

Team management

Scheduling & planning

Emergency procedures

Tools

MS Office

Hotel PMS / Management software

Job description

Food and Beverage Team Leader - Indigo Brisbane

Vista Hospitality Group introduces a market leading approach to the Australasian hospitality sector, with a suite of resources and operational advantages, uniquely tailored for owners and partners. We are a trusted partner to global hotel brands including voco, Indigo, Sebel, and our own brands: Next, Ink, Sage and Country Comfort, we look forward to you joining one of our hotels!

Travel like an explorer. Stay like a local.

No two neighbourhoods are alike. Neither are any two Hotel Indigo properties. When you stay with us, you’re not just staying anywhere, you’re staying somewhere - within a vibrant community, in a unique boutique hotel that combines authentic local experiences, modern design and intimate service with the peace of mind and consistency of staying with one of the world’s largest hotel groups.

Hotel Indigo Brisbane is seeking an experienced and enthusiasticFood & Beverage Superstarto lead and support the team in bringing a unique guest experience to life! With brand new F&B outlets recently opened at Hotel Indigo, this is a great opportunity to be part of a fresh and motivated team.

Sound business acumen and a passion for everything hospitality is essential for this role. You will be a hands-on leader (or future leader), skilled in the job role and ready for an exciting challenge to deliver this amazing brand and guest experience to Brisbane. The Food & Beverage Team Leader will take responsibility for the daily F&B service periods, compliance, quality, and drive superior business performance, including the satisfaction for both our guests and team.Ensuring brand, company standards and local government regulations are adhered to.

If you are seeking an opportunity to make your mark within Brisbane’s newest lifestyle hotel, now is your time to join Hotel Indigo!

Position Requirements:

• Food and Beverage Superstar wanting to progress their career.
• You are super-organised, a forward-thinking type person: scheduling, activity planning and task delegation are critical to our success - this is the first time we’ve had a role like this, so you're setting the benchmark!
• Assist with Developing and delivering SOP’s SOS and memorable guest experiences requirements.
• Being part of and taking the lead when required in hotel emergency procedures, together with assisting in ensuring the hotel complies with local government regulations concerning Food Safety, and any other regulatory requirements.
• You'll be dealing with a variety of people, so your communication will need to adapt to the situation. You'll be a brilliant communicator - consistently clear and concise.
• You'll help us problem solve, as we're still building our business, we have solutions to find - your logical thinking and collaboration with teams across the business will be key.
• You’ll support and lead your team from the ground with your inspiring and hands-on attitude.

You will possess:

• Ability to manage a variety of key stakeholder relationships.
• Has a focus on growing and developing a team of passionate Service hosts.
• Ideally, you should have at least 1 years' previous experience within a high-volume, contemporary service offering.
• Ability to manage and lead this business as though it is their own.
• Experience in opening a hotel or large venue and knowledge of other languages is highly desirable.
• Demonstrable strong F&B background with operational experience in MICE.Previous experience in multi-outlet venues.
• Experience in hotel operations from In-room dining, meetings & events and breakfast service across two properties is an advantage.
• Technology and system savvy, experience of MS Office, knowledge of Hotel Management software (PMS) will be advantageous.
• Professional and personable, with excellent communication skills and a can-do attitude.
• You're pre-equipped with sound decision making and problem-solving skills, especially under pressure.
• You'll will be required to hold or obtain a First Aid and Food safety Supervisor certificates.
• RSA desired and Approved Manager RMLV Licence is highly regarded.
• Must have the appropriate legal requirements to work in Australia.

In return we offer:

• Career growth opportunities throughout the Vista Hospitality Group.
• Food & Beverage and Accommodation discounts across the Vista Hospitality Group.
• Fantastic International colleague accommodation discounts throughout IHG.
• Access to staff rates worldwide within IHG
• Laundered and provided uniform
• A free Familiarisation Stay at the hotel after 6 months.
• A colleague Referral Incentive Program.
• An EAP program and steadfast commitment to creating a positive staff culture.
• And many more perks of being part of the Vista and IHG network.

Travel like an explorer. Stay like a local.

No two neighbourhoods are alike. Neither are any two Hotel Indigo properties. When you stay with us, you’re not just staying anywhere, you’re staying somewhere - within a vibrant community, in a unique boutique hotel that combines authentic local experiences, modern design and intimate service with the peace of mind and consistency of staying with one of the world’s largest hotel groups.

At Vista Hospitality we strongly believe in developing our own colleagues and promoting from within, so the opportunities are boundless for those that are passionate and deliver. If you are ready to be part of the VistaFamily, then we would love to hear from you!

We thank all interested parties in advance for their applications. However, only successful applicants will be contacted. Vista Hospitality Group is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.