Food and Beverage Team Leader

Novotel Hotels; Sunshine Coast Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading coastal destination resort is seeking experienced Food and Beverage Team Leaders to oversee the Conference and Events operations. This role includes mentoring staff and coordinating seamless service delivery. Successful candidates will have at least 2 years of experience in hospitality, a Responsible Service of Alcohol certification, and a proven guest service track record. The position offers the potential for permanency based on performance, with a focus on delivering exceptional experiences.

Benefits

Car parking

Duty meals

Laundry services

Global accommodation and F&B discounts

Qualifications

• Minimum 2 years experience in a food and beverage role.
• Current Responsible Service of Alcohol certification required.
• Strong guest service abilities with focus on detail.

Responsibilities

• Support day-to-day food and beverage operations.
• Guide and mentor team members during shifts.
• Coordinate with kitchen and event teams for service.

Skills

Guest service focus

Attention to detail

Leadership skills

Flexibility

Education

Current RSA certification

Minimum 2 years experience in hospitality

Tools

POS systems such as Micros

Job description

Company Description

Join the Food and Beverage team at Novotel Sunshine Coast Resort and Convention Centre, a leading coastal destination for both leisure and business travellers. With over 370 guest rooms, a scenic lagoon, multiple dining venues, and a convention centre that hosts up to 1,500 delegates, the resort blends relaxed resort living with professional event services.

As part of the Accor Group, we are committed to delivering memorable stays and consistently high-quality service across all areas of the guest experience.

We’re currently seeking Food and Beverage Team Leaders to support management in the day-to-day running of our Conference and Events operations. This hands-on role will see you assist with team coordination, service delivery, and maintaining high operational standards to ensure a seamless and enjoyable experience for every guest.

Job Description

We’re seeking motivated Food and Beverage Team Leaders to support our busy Conference & Events operations. This is a fixed-term contract role with the potential to transition to a permanent position for the right candidate. If you thrive in a fast-paced hospitality environment and are ready to lead from the front, we’d love to hear from you.

Working closely with F&B Supervisors and the broader events team, you’ll help coordinate seamless service delivery across a variety of event formats - from corporate functions to special occasions - all while delivering exceptional guest experiences.

Key Responsibilities

• Support day-to-day food and beverage operations across conference and event spaces, ensuring efficient, friendly, and high-quality service
• Support leadership during shifts, guiding and mentoring team members to deliver exceptional guest experiences
• Coordinate with kitchen, bar, and event teams to ensure smooth service flow and timely delivery
• Respond to guest and client feedback professionally and promptly
• Assist in monitoring and maintaining stock levels, equipment care, and cleanliness across all service areas

Qualifications

What we’re looking for:

• Minimum 2 years’ experience in a food and beverage role, ideally within a hotel, resort, or events-based environment
• Current Responsible Service of Alcohol (RSA) certification
• Experience with POS systems such as Micros is a plus
• Strong guest service focus with excellent attention to detail
• Positive, proactive attitude with the ability to lead by example during service
• Flexibility to work a rotating roster, including evenings, weekends, and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• On-site we offer car parking, duty meals and laundry services
• Immediate access to global accommodation and F&B discounts
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.