Food and Beverage Attendant-Pool Bar (Fixed Term)

39AJG; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Employee discounts

Accommodation benefits

Job summary

JW Marriott Gold Coast Resort & Spa is seeking a Food & Beverage Attendant for the Pool Bar on a part-time fixed-term basis. You will serve guests, handle orders and payments using MICROS, and maintain a clean poolside service area.

Ideal candidates have F&B experience, RSA certification, and a positive, can-do attitude. Weekend availability is preferred in a fast-paced luxury environment that emphasizes guest satisfaction.

Qualifications

• Previous experience in food & beverage service is a big plus.
• RSA competency is required.
• Positive, can-do attitude and ability to work in fast-paced environment.

Responsibilities

• Serve food and beverages to pool area guests and guests at tables/sun lounges.
• Answer questions on menu selections and relay kitchen information.
• Handle orders, payments, and POS transactions accurately.
• Maintain cleanliness of work areas and restock supplies.
• Ensure safety and WHS compliance.
• Provide exceptional guest service and assist with dietary requirements.

Skills

RSA Certification

Customer service

Attention to detail

Multitasking

Communication

Tools

MICROS POS system

Job description

Food and Beverage Attendant-Pool Bar (Fixed Term)

Additional Information
Job Number26114628
Job CategoryGolf, Fitness, & Entertainment
Location158 Ferny Avenue, Surfers Paradise Queen 4217, AustraliaVIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

Food & Beverage Attendant (Pool Bar) - Fixed Term

About the Company

Marriott Internationalportfolio of brands includes JW Marriott alongside 29 other Marriott brands.Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JW Marriott Gold Coast Resort & Spa is looking for enthusiasticFood & Beverage Attendantto join our fantastic F&B team at the Pool Baron apart time basis.

About the role

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Serve food courses and alcoholic beverages to guests in the pool area tables and sun lounges, and clear the tables and sun lounges once customers have finished eating/drinking. Answer questions on menu selections. Communicate with the kitchen regardingmenu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in MICROS system at the time of order. Check-in with guests to ensure satisfaction with each food course and/or beverage. Maintain cleanliness of work areas, china, glass, etc., throughout the day including the bar, the tables, and sun lounges around thepool. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate checks to guests and process payments. Collect unused towels from the sun lounges and around the pool. Re-stock towel towers and take soiled towels to the laundry.

Critical responsibilities:

• Ensure efficient, friendly, and professional service is provided to all guests

• Warmly welcome & serve our guests

• Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience

• Meet & connect with our guests and give them an experience beyond their expectations

• Assisting all guests with menu, dietary requirements, and recommendations

• Ensuring accuracy with requests, orders, and service delivery

• Use of POS system

• Stock ice, glassware, and paper supplies.

• Ensuring all service areas are immaculate

• Promoting safety and supporting WHS practices

Successful Candidates will have:

• Previous experience in food & beverage service is a big plus

• Responsible Service of Alcohol Competency Card (RSA)

• Has a positive, can-do attitude

• Enjoys working in a fast-paced environment

• Barista skills advantageous

• Beverage knowledge desirable

• Flexible availability, including weekends and public holidays

The Benefits

• Enjoy the benefits of:

• Unlimited strategic development and career opportunities

• Generous accommodation and food and beverage discounts including all properties within the Marriott International group

• Recognition programs to keep you motivated

• The best hotel training opportunities provided

• Wellbeing and mindfulness programs to ensure you stay healthy

This is a Fixed Term Role

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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