Food and Beverage Attendant (Lobby Lounge)

Hilton Worldwide, Inc.; Council of the City of Sydney; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Attendant for its Sydney location. The role involves delivering exceptional guest service, managing bar tasks, and ensuring operational standards are met. Candidates should possess a current RSA Certification, strong interpersonal skills, and relevant experience in hospitality. Join a vibrant team that promotes inclusivity and offers competitive pay and perks.

Benefits

Discounted memberships with Fitness First

Bonus annual leave days after 2 years

Food and beverage discounts

Qualifications

• Current NSW Responsible Service of Alcohol (RSA) Certification is mandatory.
• Experience in Hospitality or Customer Service is desirable.
• Food hygiene experience is desirable.

Responsibilities

• Create exceptional guest experiences.
• Ensure all guests receive prompt attention.
• Mix sophisticated drinks and manage the bar.

Skills

Interpersonal skills

Time management

Customer service commitment

Education

Tertiary qualifications in Hospitality Management

Tools

Electronic Ordering Systems

Job description

Job Description - Food and Beverage Attendant (Lobby Lounge)

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive.

What will it be like to join the Hilton Sydney team?

Joining this award-winning culture means: laundered uniform provided, discounted memberships with Fitness First and Bupa, bonus annual leave days after 2 years, unwavering focus on creating an inclusive environment, 110 discounted travel nights per year, food and beverage discounts, access to Hilton’s Thrive Mental Wellness Hub and Intellect App, flexibility to thrive, and competitive pay above the HIGA: Level 2 $26.11 - $65.28 / hour.

Job Responsibilities

In your new role as Food & Beverage Attendant at Hilton Sydney, you will be responsible for creating a memorable guest experience by ensuring the outlet is run per the operating brand standards while meeting or exceeding the expectations of our guests by delivering exceptional and memorable service.

Key responsibilities include: creating exceptional guest experiences, ensuring all guests receive a friendly welcome, prompt attention, and quick service, assisting guests as they are seated, setting up and maintaining service areas, ensuring orders are promptly collected from the kitchen, assisting with barista or bartender tasks, undertaking general waiting duties, mixing sophisticated drinks, taking reservations, and demonstrating exemplary menu and product knowledge.

What are we looking for?

• Must possess current and valid NSW Responsible Service of Alcohol (RSA) Certification.
• Previous work experience in Hospitality or Customer Service is desirable.
• Previous food hygiene experience is desirable.
• Completed tertiary qualifications in Hospitality Management are desirable.
• Electronic Ordering Systems experience is desirable.
• Cash handling Experience is desirable.
• A high level of interpersonal skills in both oral and written communication.
• Time management and ability to follow directions.
• Committed to delivering a high level of customer service.
• Able to work on a rotating roster, both day and night shifts involving late starts and early finishes.
• Must have valid Australian working rights (minimum 6 months).

We are an Equal Opportunity Employer and welcome applications from all qualified candidates.