Food And Beverage Attendant - Highfields Tavern

Endeavour Group Careers; Victoria; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Employee assistance program

Team perks

Job summary

Highfields Tavern is seeking energetic Food and Beverage Attendants to join our front-of-house team. You will work across our busy bar and bistro, delivering exceptional customer service in a fast-paced environment.

You must be 18+ with a current Queensland RSA and have flexible availability for days, nights, weekends and public holidays. Prior pub experience is valued, but a vibrant attitude and strong work ethic are key.

Qualifications

• Hands-on role requiring manual handling and lifting.
• Pub/venue experience valued but not required.
• Friendly, guest-focused attitude expected.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring memorable visits.
• Recommend meals or drinks to guests to enhance their experience.
• Deliver top-notch customer service and keep interactions fun and engaging.
• Help maintain high standards from opening to closing shifts.
• Assist gaming and wagering teams when needed and legally able.

Skills

Customer service

Team player

Flexible availability

Manual handling

RSA certificate

Job description

Job Description

Food & Beverage Attendant | Highfields Tavern

Highfields Tavern is seeking energetic Food and Beverage Attendants to join our front-of-house team. Working across our busy bar and bistro, you will deliver exceptional customer service in a fast-paced environment. To apply, you must be 18 years or older, hold a current Queensland RSA and have great availability to work a flexible roster including days, nights, weekends and public holidays.

Previous pub experience is highly regarded, but a vibrant attitude and strong work ethic are key. In return, we offer excellent award rates with weekend penalties, team perks and a fun local working environment.

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

• Deliver top-notch customer service and make every interaction fun and memorable.

• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.

• You’re a team player who is motivated to create magic for both guests and teammates.

• You have a current RSA certificate and flexible availability.

• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.