Food and Beverage Attendant - Allenstown Hotel

ALH Hotels; Rockhampton Regional; On-site; AUD 50,000 - 65,000; Full time

Job summary

Allenstown Hotel in Rockhampton region is seeking a friendly Food & Beverage Attendant to join ALH Hotels. If you love pub food and drinks and delivering memorable guest experiences, this role is for you.

You’ll bring a welcoming manner, teamwork, and a current RSA certificate. The role involves hands-on service, lifting, and flexible availability to cover shifts across a busy hospitality environment.

Qualifications

• Current RSA certificate.
• Flexible availability.
• Willing to perform manual handling tasks.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring each visit is memorable.
• Share passion for products and recommend meals or drinks to enhance guest experience.
• Deliver top-notch customer service and keep interactions fun and memorable.
• From the first pour to close, uphold high standards and memorable experiences.

Skills

RSA certificate

Customer service

Teamwork

Communication

Job description

About The Role

Food & Beverage Attendant | Allenstown Hotel

We're searching high and low for a true 'people person' with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A Day In The Life Of a F&B Attendant

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
• In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.