FOH Team Member

Varsity; City Of Canning; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation

Career Development and Training

Employee Discounts

Fun and Energetic Work Environment

Team Bonding Activities

Job summary

Join a dynamic and energetic team at an innovative burger bar where your primary role as a FOH Team Member is to deliver the exceptional 'Varsity Experience' to every customer. You'll be the face of the establishment, providing outstanding customer service, mastering the art of pint-pouring, and ensuring a clean and welcoming environment. With opportunities for career development, employee discounts, and a fun work atmosphere, this role is perfect for those who thrive in fast-paced settings and enjoy working with a team. If you're ready to make a difference and create memorable experiences, this is the job for you!

Qualifications

• Previous experience in a similar role, preferably in a bar or hospitality setting.
• Knowledge of different types of beverages and cocktails is beneficial.

Responsibilities

• Deliver amazing customer service and create a clean, inviting atmosphere.
• Practice responsible service of alcohol while keeping the good times flowing.
• Master order entry and packing for delivery service partners.

Skills

Customer Service

Communication Skills

Responsible Service of Alcohol (RSA)

Basic Math Skills

Ability to Work in Fast-Paced Environment

Education

Experience in Bar or Hospitality

Job description

Purpose

Simply put the job of a FOH Team Member is to deliver the "Varsity Experience" to all customers. Amazing customer service is one of the most important aspects of the role. Mastering the 6 points of contact is key.

Responsibilities

Delighting Customers with Amazing Service:

• Prepare to wow our guests with your infectious smile, charisma, and lightning-fast service. We want their jaws to drop as they experience unparalleled customer service in our burger bar. Unleash your creativity as you help create a clean and inviting atmosphere that keeps our guests raving about our spotless establishment.
• No ordinary pour will suffice! We need you to become a pint-pouring prodigy, skillfully creating the perfect head and maintaining the ideal beer-to-foam ratio.

Practicing Responsible Service of Alcohol:

• Responsible Service of Alcohol (RSA) is our secret ingredient for a safe and enjoyable dining experience. Show off your ability to serve drinks responsibly while still keeping the good times flowing.

Excelling as a Delivery Service Partner:

• Unleash your inner delivery ninja as you master order entry and packing for our delivery service partners. Your timeliness and precision will guide you on the path to burger bliss.

Requirements

• Previous experience in a similar role, preferably in a bar or hospitality setting.
• Excellent customer service and communication skills.
• Knowledge of different types of beverages, cocktails, and their ingredients is beneficial.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Basic math skills for cash handling and order processing.
• Positive attitude, strong work ethic, and a team-oriented mindset.
• Flexibility to work evenings, weekends, and holidays as required.
• RSA

Benefits

Being a part of Varsity comes with great additional benefits! This includes:

1. Competitive Compensation.
2. Career Development and training.
3. Employee Discounts on our mouth-watering menu along with a discount on Vans and Rusty clothing and shoes.
4. Fun and Energetic Work Environment.
5. Team Bonding Activities.

If you're ready to take on these burgerlicious responsibilities with a side of laughter, then apply now and let's create a burger experience that will leave our customers wanting seconds (and thirds)!