Floor Supervisors | Wishbone - New Restaurant Opening

Lucas Collective; Melbourne; On-site; AUD 39,000 - 58,000; Full time

Benefits offered by this job

Competitive hourly pay

ASAP start available

Job summary

Wishbone, launching in Melbourne's CBD, seeks a Restaurant Supervisor to lead a high-energy dining section and manage service flow across peak periods. You will ensure exceptional guest experience and bar operations, training and guiding crew, while maintaining standards and compliance in a premium environment.

Expect weekend, public holiday, opening and closing shifts with RSA certification mandatory. Immediate start available at our Bourke Street venue.

Qualifications

• Experience as a Supervisor in a high energy dining environment.
• Ability to allocate waitstaff to sections and manage service flow.
• Exceptional service skills with guest focus and presentation.
• Proven leadership and crew development abilities.

Responsibilities

• Lead a restaurant section during service to maintain high standards.
• Coordinate and allocate waitstaff to ensure smooth operations during peak times.
• Maintain guest satisfaction and respond to service issues promptly.

Skills

Supervisor experience

Section management

Guest focus

RSA certificate

Tools

Time & Attendance system

Stock management system

Job description

• Competitive hourly pay - public holiday, weekend & overtime penalty rates

• Bourke Street, CBD
• ASAP start available
• Competitive hourly pay - public holiday, weekend & overtime penalty rates

About Wishbone

Coming this November, Wishbone is the newest concept from Lucas Collective, bringing the energy, flavour and buzz of Hong Kong’s street food culture and neighbourhood diners to Melbourne’s CBD. We’re building our team from the ground up, offering the opportunity to join from day one and play a key role in bringing this exciting new venue to life.

About Lucas Collective

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

About the Opportunity:

We are looking for the industry’s best Supervisors to join our opening team to deliver a best-in-class experience for both our guests and crew. You will ensure a high standard of service and bar operations.

The Ideal Candidate Must Have:

• Demonstrated experience as a Supervisor in a high energy dining environment
• Experience managing a section and/or allocating waitstaff to sections
• Exceptional service skills and guest focus
• Highly adaptable and able to perform in high-pressured service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using a time & attendance system, H&L or similar
• Exceptional communication and presentation
• Available and willing to work weekends, public holidays, opening and closing shifts
• Must possess a valid RSA certificate

The Ideal Candidate Must Have:

• Demonstrated restaurant bar supervisor experience in a premium a-la-carte dining environment
• Proven track record in leading a high performing team
• Exemplary leadership with a strong focus on the crew development
• Exceptional service skills and guest focus
• Strong understanding of management and restaurant compliance practices
• Ability to adapt and thrive in a dynamic environment and high-pressure service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using a Time & Attendance, and stock management system
• Exceptional communication and presentation
• Available and willing to work weekends, public holidays, opening and closing shifts
• Must possess a valid RSA certificate

Working with Lucas Collective:

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.

For more information on what it’s like to work at Lucas Collective, visit www.lucascollective.com.