Flexible Digital Growth & Client Success Manager

RO Digital; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mentorship

Career development

Flexible working arrangements

In-house content production

Collaborative culture

Job summary

RO Digital is seeking a curious, high-performing Digital Account Manager to work with household brands across digital channels and content production. You’ll own day-to-day client relationships, drive data-driven campaigns and partner with an in-house producer to deliver content that aligns with brand on a full-time basis in Sydney.

You’ll join a growing agency with mentorship from an Digital Account Director and MD, offering career development and exposure to a diverse client portfolio in FMCG,

Qualifications

• Around three years in agency account management or digital strategy.
• Confident communicator who builds strong client relationships.
• Well organized with ability to coordinate clients, team and suppliers.
• Proficient in paid social, SEM, SEO, display and production; open to AI tools.

Responsibilities

• Build deep client knowledge and become an expert in their business and market.
• Own day-to-day client relationships across major accounts and projects.
• Develop market-leading strategies for new business and existing clients.
• Set quarterly roadmaps aligned to client KPIs with guidance as you grow.
• Collaborate with operations to deliver campaigns with clear briefs and PM.
• Interpret results, surface insights and drive performance beyond KPIs.
• Work with in-house producer on content including videography and design.
• Identify opportunities to expand scopes and deepen client relationships.

Skills

Digital marketing

Client management

Data analysis

AI tools

Tools

GA4

Looker Studio

Meta Ads Manager

Google Ads

Job description

RO Digital is seeking a curious, high-performing Digital Account Manager to work with household brands across digital channels and content production. You’ll own day-to-day client relationships, drive data-driven campaigns and partner with an in-house producer to deliver content that aligns with brand on a full-time basis in Sydney.

You’ll join a growing agency with mentorship from an Digital Account Director and MD, offering career development and exposure to a diverse client portfolio in FMCG,