Digital Director

WOW Recruitment; City of Melbourne; Hybrid; AUD 122,000 - 149,000; Full time

Benefits offered by this job

5% performance bonus

Hybrid working

Three office days per week

Job summary

WOW Recruitment in Melbourne is seeking a Digital Account Director to lead two major client streams and oversee a lean implementation team. You will shape strategic direction, manage senior client relationships, and guide delivery across programmatic and social campaigns.

The role emphasizes people leadership, with hands-on platform experience valued when needed, and a focus on driving growth and retention for top brands in ecommerce, finance, health, and lifestyle sectors.

Qualifications

• Proven experience managing multiple client accounts concurrently.
• Demonstrated people management experience
• Strong understanding of digital advertising
• Comfortable getting hands-on with platforms when needed

Responsibilities

• Lead strategic direction and client relationships across two major client streams
• Manage and mentor an Account Manager and Account Executive
• Oversee delivery across programmatic and social campaigns
• Drive client growth and retention through proactive account management

Skills

Digital advertising

Client management

People leadership

Strategy development

Job description

Up to $135,000 plus super + 5% bonus | 2 days home office | Melbourne

Are you ready to lead high-impact client partnerships across some of Australia's most recognised brands? A leading media agency is seeking an experienced Digital Account Director to join their Melbourne team, working across a portfolio spanning ecommerce, finance, health, and lifestyle sectors.

This is a genuine opportunity for a strategic, people-first leader to take ownership of two client streams within a lean, collaborative implementation team, based in a buzzy office three days a week.

The role

Reporting into the Head of Digital, the Digital Account Director will manage an Account Manager and Account Executive, overseeing strategy, client relationships, and team performance across programmatic and social channels (search is managed by an external partner agency).

This role suits someone who leads from the front. While the primary focus is strategy, client management, and people leadership, the team occasionally needs hands-on support, so a background with strong platform experience is highly valued.

Key responsibilities

• Lead strategic direction and client relationships across two major client streams
• Manage and mentor an Account Manager and Account Executive
• Oversee delivery across programmatic and social campaigns
• Drive client growth and retention through proactive account management

About you

• Proven experience managing multiple client accounts concurrently
• Demonstrated people management experience
• Strong understanding of digital advertising
• Comfortable getting hands-on with platforms when needed

What's on offer

• 5% performance bonus
• Hybrid working, three office days per week (Tuesday, Wednesday, Thursday)
• A collaborative, high-energy team culture