Flexible Academic Operations & Governance Specialist

Strayer University; Flinders; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Study free in related courses

Internal opportunities to grow

Job summary

Torrens University Australia is seeking an Academic Administration Coordinator to provide customer-focused academic support and course administration across the student lifecycle. You will work with academic leaders, faculty and stakeholders to ensure governance, data integrity and compliant processes that support student success.

Role requires at least three years in higher education, VET or dual-sector environments, with a Bachelor’s degree or equivalent.

Qualifications

• Bachelor’s degree or relevant equivalent experience; project/process/change management qualifies highly.
• Experience in higher education, VET or dual-sector environment.
• Knowledge of TEQSA, ASQA, the Higher Education Standards Framework, Standards for RTOs 2015, ESOS and the National Code 2018.
• Experience in student records, results processing, certification documentation, academic governance or course administration.
• Ability to manage projects and deliver measurable process and service improvements using Lean, Six Sigma or similar.
• Highly organized with strong data management, reporting and problem‑solving; manage competing priorities.
• Collaborative communicator who builds relationships with academic leaders and stakeholders.
• Student-focused, solutions-oriented with quality, compliance and continuous improvement.

Responsibilities

• Coordinate governance committees including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory.
• Maintain accurate course, subject and student data across systems.
• Support course accreditation, review activities and professional association submissions.
• Develop teach-out and transition plans and ensure administrative coordination.
• Ensure timely processing of student results and maintain transcripts and certificates.
• Track project timelines, deliverables and risks with status updates.

Skills

Lean/Six Sigma

Project management

Data management

Communication

Detail oriented

Team collaboration

Education

Bachelor's degree or relevant equivalent

Job description

Torrens University Australia is seeking an Academic Administration Coordinator to provide customer-focused academic support and course administration across the student lifecycle. You will work with academic leaders, faculty and stakeholders to ensure governance, data integrity and compliant processes that support student success.

Role requires at least three years in higher education, VET or dual-sector environments, with a Bachelor’s degree or equivalent.