Fleet Leasing Officer

Department of Government Services; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

The Department of Government Services in Melbourne is seeking a Fleet Leasing Officer to provide fleet management services to a range of government clients, guiding their transition towards leasing ZEVs and ensuring compliance with the Standard Motor Vehicle Policy.

You will manage quotes, ordering of vehicles, invoice processing and day-to-day administration, while maintaining productive relationships with agencies and dealerships to support timely deliveries and cost control.

Qualifications

• Experience in fleet leasing and/or fleet management including vehicle selection and lease management.
• Knowledge of the motor vehicle industry, leasing and vehicle product knowledge.
• Strong organisational skills and ability to manage priorities and deliver excellent customer service.
• Excellent written and verbal communication with clients, stakeholders and suppliers.

Responsibilities

• Provide support and advice on vehicle selection and leasing in line with the Standard Motor Vehicle Policy and Requirements.
• Administer vehicle leasing and purchase arrangements, including quotes, ordering and processing invoices.
• Proactively follow up deliveries and invoice approvals to ensure timely payment.
• Establish and maintain relationships with government agencies, motor vehicle industry representatives, contractors and suppliers to ensure timely delivery of leasing vehicles.

Skills

Fleet leasing

Customer service

Administration

Vehicle policy knowledge

Quotations & invoicing

Job description

Department of Government Services – Melbourne VIC

The Business Operations Services division manages critical processes and services, providing end-to-end support for shared services customers. The Business Operations Services division is a centralised hub of expertise and leverages shared platforms and standardised processes to deliver high performing services to government and customers.

About the Role

The Victorian Government is taking action to transition to net zero emissions by 2045, and this includes a suite of initiatives to facilitate fleet decarbonisation and optimisation in support of a centralised fleet management model which will underpin the transition of the government fleet to zero emissions vehicles (ZEVs).

To deliver on these initiatives, VicFleet is seeking an experienced Fleet Leasing Officer to provide fleet management services to a range of clients, including general government departments and agencies, to guide their transition towards leasing ZEVs. Services include being responsive to client requests by providing advice on the Standard Motor Vehicle Policy and Requirements, guidance on motor vehicle selection from the Approved Vehicle List, the day-to-day operational administration of vehicle leasing arrangements, provision of quotations, ordering vehicles and processing invoices.

This position presents an exciting opportunity to support the fleet leasing arrangements and work with clients to increase their understanding of fleet vehicles and work towards the increased uptake of ZEVs in the government fleet to achieve the Government agenda to transition the Government fleet by 2035.

The ideal applicant will have extensive fleet leasing experience, knowledge of vehicles, exceptional customer service and administrative skills in support of the overall VicFleet team plans. Experience in the Government sector would be highly regarded but not essential. The position will enable the occupant to display their broad skills in fleet leasing, fleet purchasing, customer service, time management and interpersonal skills.

Key Accountabilities

• Provide support and advice to clients on all aspects of vehicle selection and leasing to ensure compliance with the Standard Motor Vehicle Policy and Requirements.
• Administer all operational and administrative aspects of vehicle leasing and purchase arrangements, including providing quotes, ordering, reconciling delivery acceptance forms and processing invoices.
• Proactively follow up scheduled and late deliveries with vehicle dealerships and invoice approvals from customer agencies for timely payment.
• Establish and maintain effective working relationships with a range of clients from general government departments and agencies, representatives from the motor vehicle industry, contractors and suppliers to ensure the timely delivery of leasing vehicles.

About You

• Demonstrated experience in fleet leasing and or fleet management including vehicle selection and lease management, and a good working knowledge of the motor vehicle industry, leasing and vehicle product knowledge.
• Well-developed organisational skills with demonstrated ability to set priorities, manage tasks under pressure whilst delivering excellent customer service.
• Demonstrated ability coordinating concurrent activities whilst balancing priorities and a commitment to internal policies within tight timeframes.
• Well-developed interpersonal skills and communication skills (written and verbal) with an ability to liaise and negotiate effectively with clients, stakeholders and external suppliers.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the Position Description

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.