Flagship Store & Design Studio All‑Rounder

Brigid McLaughlin Pty Ltd; Sydney; On-site; AUD 42,000 - 58,000; Full time

Job summary

Brigid McLaughlin Pty Ltd in Haberfield, Sydney, is seeking a capable all-rounder to join our flagship store and design room. The role blends customer service, retail operations and hands-on design support across two brands.

You will help with styling, stock presentation, ecommerce packing, social media content, and light textile/embroidery tasks. A passion for fashion, quality craftsmanship and sustainability will help you thrive in our independent Australian label.

Qualifications

• Experience in retail, fashion, customer service or a similar hands-on role.
• Genuine interest in fashion, design, textiles and craftsmanship.
• Interest in sustainability and environmentally mindful practices.
• Upmarket, artistic eye with interest in photography and graphic design.
• Excellent digital skills and familiarity with social platforms.
• Strong communication and interpersonal skills.
• Flexible, can-do attitude with ability to manage competing priorities.
• Willingness to learn and support across teams.

Responsibilities

• Deliver a warm, personalised and knowledgeable customer experience in our flagship store.
• Assist customers with styling, fit, sizing and product enquiries.
• Maintain the presentation, organisation and visual merchandising of the store.
• Manage the Ecommerce Site including packing and adding a personalised touch to Ecommerce orders.
• Manage the company's two brands' social media profiles with engaging content.
• Manage digital marketing with Google, Meta and Pinterest.
• Assist with stock management, inventory, wholesale enquiries and general retail administration.
• Assist with design tasks such as textile design and embroidery design.
• Assist with garment preparation, quality control and other practical tasks across design and production.
• Support the team with general administrative duties and day-to-day needs.

Skills

Customer service

Retail operations

Styling assistance

Photography interest

Graphic design interest

Digital literacy

Tools

Adobe Creative Suite

Instagram/Meta tools

Google Analytics

Job description

Brigid McLaughlin Pty Ltd in Haberfield, Sydney, is seeking a capable all-rounder to join our flagship store and design room. The role blends customer service, retail operations and hands-on design support across two brands.

You will help with styling, stock presentation, ecommerce packing, social media content, and light textile/embroidery tasks. A passion for fashion, quality craftsmanship and sustainability will help you thrive in our independent Australian label.