Financial Services Administration Officer

Elders; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

Elders is seeking a Financial Services Administration Officer in Adelaide, Australia to support the distribution, marketing, and compliance of our Financial Services products. You will assist branch networks, prepare reports, and help train staff in FS products.

The role requires strong administration, excellent communication, and collaboration across teams while adhering to WHS policies. This is a full-time, on-site position with career growth in a long-standing Australian agribusiness.

Qualifications

• Strong administration experience.
• Experience in agriculture, financial services, banking, or a related industry.
• Effective interpersonal and stakeholder management skills.
• Intermediate Microsoft Office and general PC proficiency.
• Proven customer service capabilities.

Responsibilities

• Carry out operational tasks for Financial Services (FS) products, including prepayment adjustments, deposits, and third-party financier loans.
• Provide administrative support to the branch network for the distribution of FS products.
• Assist in preparing management reports and maintaining FS intranet and internet content in collaboration with Marketing.
• Support training of Elders staff in FS products and help manage debtors for livestock and wool loans.
• Contribute to procedure documentation and overall knowledge management.
• Participate in developing and delivering the team’s business plan, fostering a collaborative team culture, and modelling One Elders values.
• Ensure solutions are cost-effective and undertake additional duties as required.
• Comply with all Workplace Health & Safety (WHS) policies and procedures, actively report hazards and incidents, and promote continual improvement in WHS performance.

Skills

Administration

Interpersonal skills

Organisational skills

Communication skills

Customer service

Tools

Microsoft Office

Job description

About the role

We are looking for a Financial Services Administration Officer to join our team on a permanent, full-time basis.

As a Financial Services Administration Officer, you will provide administrative support to help distribute, market, and ensure compliance of Elders Financial Services products across the branch network for both existing and potential clients.

Responsibilities

• Carry out operational tasks for Financial Services (FS) products, including prepayment adjustments, deposits, and third-party financier loans.
• Provide administrative support to the branch network for the distribution of FS products.
• Assist in preparing management reports and maintaining FS intranet and internet content in collaboration with Marketing.
• Support training of Elders staff in FS products and help manage debtors for livestock and wool loans.
• Contribute to procedure documentation and overall knowledge management.
• Participate in developing and delivering the team’s business plan, fostering a collaborative team culture, and modelling One Elders values.
• Ensure solutions are cost-effective and undertake additional duties as required.
• Comply with all Workplace Health & Safety (WHS) policies and procedures, actively report hazards and incidents, and promote continual improvement in WHS performance.

About you

• Strong administration experience.
• Experience in agriculture, financial services, banking, or a related industry.
• Effective interpersonal and stakeholder management skills.
• Intermediate Microsoft Office and general PC proficiency.
• Proven customer service capabilities.
• Ability to work collaboratively with internal and external stakeholders.
• Strong organisational and communication skills.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

For more information please visit our careers page or email [e-mail]

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.