Financial Lines Claims Leader - D&O & PI Specialist

Aristocrat Technologies Australia P/L; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Marsh is seeking a skilled claims professional to join the Financial Lines team, based in Sydney or Melbourne and working in a hybrid capacity with a minimum three days in the office.

You will manage D&O, professional indemnity, and other financial lines claims, advising SME to ASX-large clients. The role emphasizes client advocacy, technical coverage guidance, and strong collaboration with brokers and insurers.

Qualifications

• 2+ years of insurance claims experience, preferably in financial lines.
• Excellent oral and written communication skills.
• Ability to maintain and strengthen client relationships with insurers and their agents.

Responsibilities

• Handle specialist financial lines claims with a focus on client advocacy.
• Provide high-quality technical advice and support to clients from first notification to final settlement.
• Offer technical advice to clients and brokers on policy coverage and interpretation.
• Respond to queries from brokers and clients and liaise with clients, insurers, claimants and providers.
• Manage moderate to complex claims in line with company processes and Client Service Agreements.
• Identify opportunities for claims referral and collaborate with the Advocacy team on issues.

Skills

Insurance claims

Financial lines

Client relations

Communication skills

Education

Law degree

Job description

Marsh is seeking a skilled claims professional to join the Financial Lines team, based in Sydney or Melbourne and working in a hybrid capacity with a minimum three days in the office.

You will manage D&O, professional indemnity, and other financial lines claims, advising SME to ASX-large clients. The role emphasizes client advocacy, technical coverage guidance, and strong collaboration with brokers and insurers.