Senior Analyst, Fraud Prevention & Detection

National Australia Bank; Sydney; On-site; AUD 130,000 - 170,000; Full time

Job summary

National Australia Bank is seeking a Senior Analyst Fraud & Scam Intelligence in Sydney to turn complex data into actionable insights that stop fraud and protect customers. You will join the Fraud Operations Team to uncover threats, analyze patterns and drive smarter prevention.

This role also focuses on collaboration with risk, operations, and technology to reduce losses while maintaining trust. We value a customer-centric mindset and rigorous analytical judgment, with strong communication

Qualifications

• 3+ years’ experience in fraud, scams, financial crime, intelligence or related analytical roles.
• Experience with data analysis, reporting and code-based investigations.
• Strong ability to identify patterns and translate findings into actionable insights.

Responsibilities

• Analyze enterprise, industry and external data to identify risk for customers and networks.
• Improve fraud detection and prevention to reduce losses and improve customer experience.
• Produce strategic, operational and tactical intelligence aligned to priorities.
• Collaborate with operations, risk and tech to translate intelligence into actions.
• Ensure compliance with internal policies, audits and health & safety.

Skills

Data analysis

Fraud detection

Investigative judgement

Communication

Stakeholder management

Tools

PowerBI

SQL

Splunk

Python

SAS

Job description

Turn complex data into actionable intelligence that stops fraud and scams. As a Senior Analyst, you'll uncover emerging threats, connect patterns and influence smarter prevention, detection and disruption strategies-protecting customers and reducing fraud losses.

• Uncover emerging fraud and scam threats through sharp data analysis.
• Turn intelligence into smarter prevention, detection and disruption actions.
• Protect customers and reduce fraud losses through meaningful insights.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this Senior Analyst Fraud & Scam Intelligence, role you will join the Fraud Operations Team within Financial Crime and Fraud that’s doubling down on customer obsession.

Each day, you'll go above and beyond to support with:

• Analysing enterprise, industry and external data to identify customer, entity and network risk.
• Driving improvements in fraud detection and prevention, targeting better outcomes in loss reduction, customer experience, and detection accuracy.
• Producing strategic, operational and tactical intelligence aligned to agreed priorities and timelines.
• Working closely with operations, risk and technology to translate intelligence into prevention, detection and disruption actions.
• Ensuring compliance and ethical standards, aligning all work with internal policies, audit requirements, and health & safety legislation.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

• 3+ years’ experience in fraud, scams, financial crime, intelligence, investigations, risk or a related analytical role.
• Proven exposure and interest in database analysis, reporting and application programming (including, but not limited to PowerBI, SQL, Splunk, Python, SAS).
• Stronginvestigative and analytical judgement, including assessment of incomplete or conflicting information.
• Ability to identify patterns, link entities and develop clear, evidence-based intelligence assessments.
• Excellent written and verbal communication, with the ability to tailor complex insights for operational and senior audiences.
• Strong stakeholder engagement and collaboration across operational, risk and technology teams.
• Customer-focused approach, with sound judgement when balancing customer harm, fraud risk and operational impacts.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

Join NAB