Finance Business Partner

Australian Financial Complaints Authority Limited; Melbourne; Híbrido; AUD 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Gold AWEI Accreditation 2025

Accredited Family Friendly Workplace

Inclusive leave options

Descripción de la vacante

Australian Financial Complaints Authority (AFCA) invites applications for a Finance Business Partner to join our Finance team in Melbourne. The role partners with Finance, Operations and leaders to translate data into actionable insights, driving improvements and informed decision-making.

You will contribute to financial planning, reporting and performance management. You will report to the Senior Manager, Finance Business Partnering & Transformation and collaborate across a high‑performing team

Formación

• Tertiary qualifications in Accounting, Economics, Finance, or related field.
• CA or CPA qualification.
• Experience with data analysis tools (SQL, R, Python) and visualization platforms (Tableau, Power BI).
• Strong systems experience with accounting platforms (D365 FinOps, SAP, Oracle) and advanced Excel.
• Excellent analytical, problem-solving and attention to detail.
• Strong communication and presentation skills with stakeholders.
• Collaborative style with ability to build relationships.
• Self-motivation and ability to work autonomously as well as in a team.
• Ability to manage competing priorities and meet deadlines.
• High ethical standards and safeguarding sensitive financial information.

Responsabilidades

• Monthly financial results analysis and management reporting.
• Budgeting, forecasting, and scenario modelling.
• Business case development and strategic financial advice.
• Organisation-wide financial and operational insights to support performance and planning.
• Continuous improvement across financial and planning processes.

Conocimientos

SQL

R

Python

Tableau

Power BI

Excel

Educación

CA or CPA

Accounting/Economics/Finance degree

Herramientas

Microsoft D365 FinOps

SAP

Oracle

Descripción del empleo

Australian Financial Complaints Authority – Melbourne VIC

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Company Description

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Job Description

We’re looking for a proactive and strategic Finance Business Partner to join AFCA’s Finance team and play a pivotal role in shaping how we plan, analyse, and optimise our financial and operational performance.

In this role, you’ll partner closely with Finance, Operations, and leaders across the wider organisation to turn data and insights into meaningful action. You’ll drive improvements, influence decision‑making, and help ensure AFCA continues to deliver strong, sustainable outcomes.

You’ll report to the Senior Manager, Finance Business Partnering & Transformation and be a key contributor within a high‑performing team.

As part of the Finance Business Partnering function, you will help deliver:

• Monthly financial results analysis and management reporting


• Budgeting, forecasting, and scenario modelling


• Business case development and strategic financial advice


• Organisation‑wide financial and operational insights to support performance and planning


• Continuous improvement across financial and operational planning processes

Your ability to translate complex data into clear, actionable insights will directly influence AFCA’s operational efficiency, financial performance, and long‑term strategy.

Qualifications

What you will bring

• Tertiary qualifications in Accounting, Economics, Finance, or a related field


• CA or CPA qualification


• Experience with data analysis tools (SQL, R, Python) and visualisation platforms (Tableau, Power BI) will be highly regarded


• Strong systems experience with accounting platforms (e.g., Microsoft D365 FinOps, SAP, Oracle) and advanced Excel skills


• Exceptional analytical, problem‑solving, and attention to detail


• Strong communication and presentation skills, with the confidence to convey complex information to a range of stakeholders


• A collaborative style, with the ability to build trusted relationships across the business


• Self‑motivation, resourcefulness, and the ability to work autonomously as well as part of a team


• Ability to manage competing priorities, meet deadlines, and operate effectively under pressure


• High ethical standards and a commitment to safeguarding sensitive financial information

Additional Information

• Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.


• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.


• Hybrid working – Flexible arrangements with two days a week in our modernoffices designed for collaboration and wellbeing.


• Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at *******@afca.org.au.

We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.

About AFCA

The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.

AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.